Do you get the error “Google can’t verify this account belongs to you” error?
Here is the full error message, “Thank you for confirming that you can access the contact email address you provided”.
Followed by “Sorry, Google couldn’t verify that [email protected] belongs to you. Learn more about recovering your account.”
Even if you entered the correct password and verification code through the Google Account recovery page, you may still get an error.
This usually means that you are using an unknown device or that you are in a different location.
To work around this, Google recommends using a device you’re familiar with and in a location where you normally sign in.
In this guide, you’ll learn how to fix the “Sorry, Google can’t verify this account belongs to you” error on Google.
How to Fix “Unfortunately, Google can’t verify this account belongs to you”
To fix the “Unfortunately, Google cannot verify this account belongs to you” error, you need to complete the “Request to restore your Google Account” form.
Once done, you need to wait for Google’s response.
Google will send you an email with instructions on your next steps.
To navigate to the “Request to restore your Google Account” form, you need to visit the “Your account is disabled” page on Google Help.
On this page, there will be a “fill out this form” link, which you can click to go to the “Request to restore your Google Account” form.
The form asks you to enter an email address that Google can use to contact you.
You also need to describe why you don’t have access to your Google account.
Finally, submit the form and wait for Google’s response in 2 business days.
Here’s how to fix the “Unfortunately, Google can’t verify this account belongs to you” error:
- Navigate to the “Your account is disabled” page on Google Help
- Click the “fill out this form” link
- Complete the form
- Submit the form and wait for Google’s response
Before doing this, try using the Google Account recovery site first to recover your account.
The first step is to navigate to the “Your account is disabled” page on Google Help.
To do so, go to Google and search for “your account is disabled Google”.
After searching for “your account is disabled on Google”, you will see search results for “Your account is disabled – Google Help”.
Click on the search result “Your account is disabled – Google Help”.
2. Click the “fill out this form” link
Your account is disabled: https://support.google.com/accounts/answer/40695?hl=en.
After you have clicked on the search result “Your account is disabled – Google Help”, you will arrive at the “Your account is disabled” page.
The page contains information on how to recover your Google account.
It also contains information on how to download data from a disabled account and why the account was disabled.
Scroll down the page until you get to the “Request us to recover your account” heading.
Under the heading “Ask us to recover your account”, you’ll see a “fill out this form” link.
Click the “fill out this form” link to go to the “Request to restore your Google Account” form.
3. Complete the form
Request to restore your Google Account: https://support.google.com/accounts/contact/disabled2.
After you click the “fill out this form” link, you will arrive at the “Request to restore your Google Account” form.
The form asks you to enter an email address that Google can use to contact you.
You also need to describe why you don’t have access to your Google account.
First, indicate whether you’re signed in to your Google account with an email address ending in @gmail or @googlemail.com by selecting “Yes” or “No”.
After you have selected “Yes” or “No”, you need to enter the email address that you use to sign in to your Google account.
Second, enter an email address that Google can use to contact you.
Make sure you can receive emails at the email address you provided.
Otherwise, you will not receive updates from Google.
4. Submit the form and wait for Google’s response
Third, describe why you don’t have access to your Google account in the “Let us know if you have any other helpful information” field.
Here is an example of a description, “Hello Google, I cannot access my Google account due to this error, “Sorry, Google cannot verify this account belongs to you”. I need help recovering my account.”
You can include any other useful information in this area.
After you have provided a description of your problem, click “Submit” to submit the form.
Now, you need to wait 2 business days for Google to respond.
Google will send you an email with instructions on your next steps.
Therefore, you need to check your email periodically.
Make sure to check both the spam and spam folders.
You have successfully learned how to fix the “Unfortunately, Google cannot verify this account belongs to you” error on Google!
Conclusion
If you can’t access your Google account, the first thing to try is to submit a Google Account recovery form.
However, there are a few prerequisites.
This includes being in a location where you normally use Google and using a familiar device.
You also need to enter the email address connected to your Google account.
If the Google Account recovery form doesn’t work, you need to use the form above.
It usually takes 2 business days to get a response from Google.
If there are too many submissions, it may take longer to get a response from Google.
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