Top 8 Ways to Fix WhatsApp Not Sending a Security Code

Unlike Instagram or Facebook, WhatsApp does not require users to share an email ID. The Facebook-owned service relies solely on mobile phone numbers to verify a user’s identity. When you switch from one device to another, WhatsApp will ask for verification via SMS or call to allow you to access your account. That’s next to the two-step verification for WhatsApp that you may already have set up. What if you do not get the required security code from the carrier?

WhatsApp will not download your messages or allow you to access chats without a security code. When WhatsApp doesn’t send the verification code, it can confuse you. Whether it’s your personal or business account tied to your mobile number, you have no choice but to enter the correct security code. Let’s start the troubleshooting journey.

1. Double check your area code and mobile number

When you open WhatsApp, the app will automatically detect your area and display the dialing code and menu to enter your mobile number. Make sure to enter the correct mobile number to receive the security code. Before you continue, WhatsApp will ask you to double check the number entered. At any time, you can press the Edit button to correct typos.

2. Try to generate the code again

If you don’t receive the verification code from WhatsApp, you can force close the app and try again.

Step 1: Open the Recents app or the multitasking menu on your iPhone or Android.

Step 2: Swipe up on the WhatsApp card to close the app.

Step 3: Launch WhatsApp, enter your mobile number and try again.

3. Check the network connection

You may not receive the latest messages when dealing with a weak network connection at home or office. Make sure to have at least two or three network bars on your phone to receive text messages without problems. You can temporarily turn on Airplane mode on your phone and turn it off to reset the network connection.

Iphone

Step 1: Swipe down from the top-right corner (iPhone users with a home button can swipe up from the bottom) to open the Control Center menu.

Step 2: Enable the Airplane mode switch and disable it after a while.

Android

Step 1: Swipe down from the top to open the quick switch menu.

Step 2: Enable Airplane mode and turn it off after a few seconds.

Go back to WhatsApp and try generating the security code again. You can also reset the network settings on your phone if the problem persists. This option will not delete any personal files or installed apps on your phone.

4. Confirm your carrier plan

Your local carrier may suspend your account if you have unpaid bills or charges. You must clear the charge with your carrier to continue service. After you go back to the active carrier plan, repeat the second step and get the WhatsApp security code without any problems.

5. Check Carrier Service and WhatsApp Server

When your local carrier or WhatsApp server goes down, you may notice a delay in receiving text messages from WhatsApp. You can go to Downdetector.com and search for your service provider and WhatsApp. You can find a graph of recent high outages or check user comments to confirm the problem.

6. Check spam for WhatsApp security code

The default iOS and Android Messages apps can be aggressive and send the necessary stuff related to the spam folder. This is how you can access spam messages on iPhone and Android.

Iphone

Step 1: Open Messages on iPhone.

Step 2: Select Filter in the top left corner.

Step 3: Select Spam Box.

Android

Step 1: Launch Messages on iPhone.

Step 2: Tap the three-dot menu in the top right corner.

Step 3: Open the ‘Spam and Blocked’ inbox.

7. Verify with a missed call

If you’re still having trouble receiving your WhatsApp security code, you can confirm your identity with a missed call. WhatsApp will place a missed call on your mobile number and check the call log to verify your identity.

Step 1: Open WhatsApp, enter your mobile number and press Next button.

Step 2: Click Continue to verify your number.

WhatsApp may request permission to access call logs.

8. Update WhatsApp

Due to the outdated WhatsApp app built into iPhone and Android, you may have trouble getting the security code. You can go to Google Play Store or Apple App Store and install pending WhatsApp updates on your phone.

Access your WhatsApp account

WhatsApp’s failure to send security codes can cause trouble for those who rely on the app to communicate with friends, family, and customers. Use the tips above and fix the problem in no time. Meanwhile, you can temporarily switch to Telegram or Signal to stay in touch.

Categories: How to
Source: thpttranhungdao.edu.vn/en/