Are you getting error code NP-34954-5 on your PlayStation 4?
This is the first part of the error, “An error occurred”.
The error code occurs when you try to play a digital game on PS4.
This can also happen when you try to activate or deactivate My PlayStation in “Main” mode.
If you try to launch a game that you have purchased, you may also receive this message, “Cannot use content”.
It can persist even if you have access to the Internet and the PlayStation Store.
In this guide, you will learn how to fix error NP-34954-5 (an error occurred) on PS4, PS5, or PlayStation Network (PSN).
How to fix error code NP-34954-5 on PS4
To fix the NP-34954-5 error on PS4, you can try changing the primary DNS to 1.1.1.1 and the secondary DNS to 1.0.0.1.
You can also try using a mobile hotspot or deactivate all consoles associated with your account.
Fix 1: Change your DNS
- PS4’s settings menu > Network > Set up an Internet connection.
- Choose Wi-Fi or LAN, depending on your connection type.
- IP address settings: Custom.
- DHCP Server Name: Not specified.
- DNS settings: Manual.
- Primary DNS: 1.1.1.1.
- Secondary DNS: 1.0.0.1.
Tip: If the above DNS doesn’t work, try setting 8.8.8.8 as primary DNS and 8.8.4.4 as secondary DNS.
Fix 2: Connect to your mobile hotspot
- Turn on your mobile hotspot (on iOS/Android).
- PS4’s settings menu > Network > Set up an Internet connection.
- Select “Use Wi-Fi” and choose your mobile hotspot name.
- Settings > Account Management > Activate as your primary PS4.
- Reconnect to your previous Wi-Fi.
Tip: Once you’re connected to your phone’s hotspot, wait a while and then activate PlayStation as the primary system and you can play the game again (you can reconnect to Wi-Fi later) .
Fix 3: Disable all dashboards associated with your account
- Go to the PlayStation website and sign in to your account.
- Click on your profile picture > Account Settings > Device Management.
- Select “PlayStation Console” and select “Deactivate All Devices”.
- Go back to your PS4 > Settings > Account Management > Activate as your primary PS4.
read more
How to Fix Can’t Activate PS4 as Primary PS4
How to fix Can’t connect to server for license verification on PS4
How to Fix the Error Can’t Use Content on PS4
Categories: How to
Source: thpttranhungdao.edu.vn/en/
