Are your career profile stats not updating or moving from Overwatch 1 to Overwatch 2?
Are your PC stats merged but not your console stats?
Overwatch 2 was released on October 4, 2022.
Since its release, the game has had many known issues.
Some known issues are server disconnects, cosmetics, items, currency not showing up, and others.
In this guide, you’ll learn why your Overwatch 2 stats aren’t updating and how to fix your career profile stats not updating on PC and consoles.
- Why are my Overwatch 2 stats not updating?
- How to fix career profile stats not updating in Overwatch 2
Why are my Overwatch 2 stats not updating?
Your Overwatch 2 stats aren’t updating because you haven’t merged your accounts.
If you have merged your accounts, you need to wait for your stats to sync.
According to an Overwatch announcement by Jodie, a community manager, the process took a long time because the player database was overloaded.
Many players complained on the Blizzard forums that their stats weren’t transferring.
“The same goes for me here. I don’t have Overwatch 1 since I switched to another console, but all my accounts are properly linked. I started OW2 hoping to merge but I have a completely empty account with no cosmetics, stats or even characters unlocked.
“The first time I joined, I arrived about 15 minutes early and all my stats and skins were gone. The game plays out as if I’m a whole newbie, which I think is due to my early arrival. Now I see that this is a known bug and I’m a bit worried. I got a response from Blizzard and they told me to go to the forum and wait until they can sort things out. It’s a funny story.”
“I signed in on PS4 and it started guiding me. All my skins and stats are gone. Everything has disappeared. I don’t even try to play, I close the app and exit. I don’t have the motivation to play after I feel like I have nothing.”
How to fix career profile stats not updating in Overwatch 2
To fix career profile stats not updating in Overwatch 2, you need to merge your accounts.
If you have merged your accounts but your stats are still not updating, you need to wait for the data from Overwatch 1 to sync with Overwatch 2.
This process may take several hours because the player database is overloaded.
You can try restarting the game and check if your data is synced.
Fix 1: Merge your accounts
- Launch Overwatch 2 on your console.
- A cross progress prompt will appear.
- Select “Continue”.
- Scan the QR code.
- Confirm your account to merge.
- Wait for your stats to transfer (this may take several hours).
Source: Frequently asked questions about account merge.
Fix 2: Restart the game
- Close Overwatch 2.
- Log out of Battle.net and close it.
- Open Battle.net and log into it.
- Launch Overwatch 2.
Source: Blizzard technical support forum.
Many players claimed that restarting the game fixed their stats.
Fix 3: Wait for your stats to sync
- Blizzard mentioned that the player database is overloaded, so it may take a while for your Overwatch 1 stats to sync with Overwatch 2.
- They are currently investigating the issue and rolling out a client-side fix over the next few weeks.
- No player data is deleted or lost.
Source: Overwatch 2 launch status update.
read more
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How to use mouse and keyboard in Overwatch 2 on Xbox
How to fix locked heroes in Overwatch 2
Categories: How to
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