How to Fix The Sims 4 Not Launching, Crashing, or Freezing

To fix The Sims 4 not launching, crashing or freezing error, you can try updating your graphics card, running the game as administrator or enabling it in your anti-virus software. .

You can also try disabling overlays/conflicting programs, repairing/verifying game files, or updating Windows.

The Sims 4 becomes a free game in October for all platforms.

Download for free and customize your Sim, home, etc

You can choose your Sims’ appearance, actions, outfits, and life.

Design a home for each family and decorate your furniture.

Travel to neighborhoods to meet other Sims and learn about their stories.

In this guide you will learn how to fix The Sims 4 that won’t launch, hangs, freezes or has a white/black screen.

• Fix 1: Update your graphics card
• Fix 2: Run The Sims 4 as administrator
• Fix 3: Enable The Sims 4 in your anti-virus program
• Fix 4: Disable overlays/conflicting programs
• Fix 5: Repair/verify game files
• Fix 6: Update Windows to the latest version

Fix 1: Update your graphics card

• For Nvidia: Go to https://www.nvidia.com/en-us/geforce/geforce-experience/download/ > Download now > open app > register or sign in > Drivers > Download.
• For AMD: Go to https://www.amd.com/en/support > Download > open the app > follow the onscreen instructions to update your graphics card.

Fix 2: Run The Sims 4 as administrator

1. Navigate to your Steam library.
2. Right click on The Sims 4 > Properties > Local Files > Browse.
3. Right click on The Sims 4 > Properties > Compatibility > Run this program as administrator > Enable > OK > Launch game.

Fix 3: Enable The Sims 4 in your anti-virus program

• Open Windows settings > Privacy & Security > Windows Security > Virus & Threat Protection > Manage Ransomware Protection > Allow Apps Through Controlled Folder Access > Add allowed apps > Browse all apps > select The Sims 4 app > Open.
• Open Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall > Change settings > Allow other apps… > Browse … > select The Sims 4 app > Add.
• Turn off Real-time Protection: Open Windows settings > Privacy & Security > Windows Security > Virus & threat protection > Manage settings > Real-time protection > Disable.

Fix 4: Disable overlays/conflicting programs

• Navigate to your Steam library > right click on The Sims 4 > Properties > Enable Steam Overlay While In Game > Disable.
• Open Steam > Steam > Settings > Downloads > Clear download cache.
• Unplug the Logitech or Thrustmaster racing wheel.
• End the quest for Razer Synapse or MSI Dragon Center.
• Close all your tabs to free up RAM and relaunch the game.

Fix 5: Repair/verify game files

1. Navigate to your Steam library.
2. Right click The Sims 4 > Properties > Local Files.
3. Click “Verify Game File Integrity”.
4. Launch The Sims 4.

Fix 6: Update Windows to the latest version

1. Search for “Check for updates” using Windows Search.
2. Update Windows to the latest version.
3. Launch The Sims 4.

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Categories: How to
Source: thpttranhungdao.edu.vn/en/