Do you have an unresolved problem on TikTok?
Your TikTok account is banned and you want to recover it?
Or maybe you are facing a shadow ban and you want to remove it.
Either way, you may need to contact TikTok to resolve your issue.
But before that, make sure to browse the TikTok help center first.
The Help Center contains answers to frequently asked questions.
You can also type your question in the search bar and navigate to a related article.
If the article is not helpful, it is best to contact TikTok via the methods below.
In this article, you will learn 3 ways to contact TikTok.
How to contact TikTok
To contact TikTok, you can report an issue on the app, use the TikTok feedback form, or email them at [email protected] or [email protected].
If you’re having issues on the app, you can report the issue directly on the app.
Common issues you may encounter on the app include account issues, audio issues, and crashes.
If you encounter any of these related issues, you can contact TikTok by reporting the issue on the app.
Next, if you have feedback you want to share, or a banned account you want to restore, you can contact TikTok using their feedback form.
The feedback form asks you for your email address, description, and optional attachments.
If you have a specific problem, you can take a screenshot and attach it.
Finally, you can email TikTok using the emails provided in the creator marketplace.
Here are 3 ways you can use to contact TikTok:
- Report a crash on the app
- Use TikTok feedback form
- Email TikTok
1. Report a crash on the app
The first method is to report a problem on the app.
First, open TikTok and log in to your account if you haven’t already.
Then you need to go to your TikTok profile.
To access your TikTok profile, tap the “Me” icon on the bottom navigation bar.
Once you’re on your TikTok profile, tap the three dots.
After you tap the three dots, you’ll get to the settings and privacy page.
On the settings and privacy page, you will see many headings including “Account”, “Content & Activity”, etc.
Scroll down the page until you find the heading “Support”.
Under the “Support” heading, you will see an option that says “Report a problem”.
Tap “Report a problem” to report a problem on TikTok.
Once you have clicked on “Report a problem”, you will arrive at the “Feedback and help” page.
On the “Feedback and help” page, you will see frequently asked questions and topics that you can choose from.
To report an issue, you need to select a topic related to your issue.
For example, if you want to change your birthday on TikTok, you need to select the “Account and Profile” option.
After you have selected a related topic, you will come to a screen containing some information.
Below the information, you will see “Yes” and “No” buttons.
Click “No” if your issue is not resolved.
Do not tap “Yes” as you will not be able to report your issue to TikTok.
Once you have tapped “No”, you will see the option “Still having problems”.
The “Still having problems” option allows you to explain and report your problem on TikTok.
This option will only appear if you pressed the “No” button in the previous step.
Tap “Still having problems” to report your issue.
Finally, you will arrive at the “Report a problem” page.
Under the heading “Tell us your feedback,” describe your problem in detail.
For example, if you want to change your date of birth, explain that you have incorrectly set your date of birth and that you want to change it to your actual date of birth.
Then, tap “Report” to report your issue to TikTok.
You can then find your report on the support request page by tapping the “Edit” icon on the “Feedback and help” page.
You will be able to see the status of your report there.
2. Use TikTok feedback form
The second method to contact TikTok is to use the feedback form.
The feedback form allows you to describe the issue you want to report.
It also allows you to share feedback about your experience on TikTok.
To jump to the word, you can search for “TikTok feedback” on Google and select the first search result.
Also you use this link: https://www.tiktok.com/legal/report/feedback.
On the form, you are asked to provide your email address.
Providing your TikTok username is optional, but you should include it.
On the section “What do you want to tell us?” school, describe the problem you’re having on TikTok.
Finally, you can upload up to 10 attachments.
When you finish filling out the form, select “Submit” to submit.
TikTok will respond to your report via the email you provided.
3. Email TikTok
The third method to contact TikTok is to email them.
TikTok has various email addresses that you can use to receive them.
However, these email addresses are mainly for the TikTok Creator Marketplace.
Here is a list of TikTok email addresses:
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
If you’re trying to report a problem on TikTok, you should use the other two methods above instead.
This is because their email address is mainly for business inquiries only.
How do I report a problem with TikTok?
To report a problem on TikTok, go to your TikTok profile, tap the three dots, and tap “Report a problem.”
Then, select a related topic, tap “No,” explain your issue, and tap “Report.”
After you report an issue on TikTok, you can find the status of your report on the “Your Support Ticket” page.
To access it, navigate to the “Feedback and Help” page and tap the “Edit” icon.
Can I call TikTok?
No, you can’t call TikTok because they don’t have a phone number you can call to report a problem.
Instead, you’ll have to report an issue on the app by tapping “Report a problem” on the “Settings and privacy” page.
Additionally, TikTok has multiple email addresses that you can use to contact them.
TikTok’s primary email addresses are [email protected] and [email protected], but you can also contact them by reporting an issue on the app or using the feedback form.
Conclusion
In social media platforms like Instagram, contacting support is a challenge.
This is because there are too many users for the support team to keep up with.
Instagram doesn’t allow you to report problems on the app, but TikTok does.
On TikTok, you can easily report problems on the app.
But due to the high number of reports, it will take a while for TikTok to respond to your report.
If you don’t receive a response to your report, you can try submitting the TikTok feedback form or contacting them via email.
Read more
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How to get your TikTok profile URL
How to upload videos to TikTok from your gallery (3 steps)
Categories: How to
Source: thpttranhungdao.edu.vn/en/
