Top 8 Ways to Fix WhatsApp Microphone Not Working on iPhone and Android

Thanks to group calls, the ability to share and create call links, and desktop support, WhatsApp voice and video calls are gaining traction. However, your WhatsApp calling experience can turn into a nightmare when the microphone stops working. This is how you can fix WhatsApp microphone not working on iPhone and Android.

Fix microphone not working for WhatsApp

Is your friend or colleague always complaining about unclear sound quality with your WhatsApp calls? Your phone’s microphone may be active. Before you switch to regular calls or other apps like Telegram or Signal, use the tips below to fix WhatsApp microphone on mobile. Let’s start with the basics, shall we?

1. Enable microphone permission for WhatsApp

If you have disabled microphone permission for WhatsApp on iPhone and Android, the app will not be able to access it. You will continue to have audio problems in your WhatsApp calls. This is how you can enable microphone permission for WhatsApp on iPhone and Android.

WhatsApp for iPhone

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll to WhatsApp.

open whatsapp

Step 3: Turn on the Microphone switch.

enable microphone for whatsapp

Whatsapp for Android

Step 1: Find the WhatsApp app icon on the home screen or app drawer menu. Long press on it and open the app info menu.

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WhatsApp app info menu

Step 2: Select Permissions.

open permissions for whatsapp

Step 3: Open Microphone.

microphone permissions for whatsapp

Step 4: Select the radio button next to ‘Allow when using app only.’

Allow microphone permission for WhatsApp

Open WhatsApp and start making calls without any problems.

2. Clean the microphone on your phone

Over time, dust and debris can collect on the hole for the microphone on your phone and that can cause trouble during voice and video calls. You need to double check the microphone on your phone and clean it with some rubbing alcohol. Do not poke sharp objects. You can also get professional help to clean the dust properly.

3. Remove the phone case

Some third-party phone case manufacturers may not leave enough space for the microphone and charging port. If you use such cases, they can block the microphone and prevent apps like WhatsApp from accessing the microphone. You need to remove the phone case and try to make voice/video calls again. You should also be careful not to block the microphone during active WhatsApp calls.

Samsung Galaxy S23 Ultra Leather Cover

4. Close other apps with the microphone

Are there any other installed apps that are using the microphone in the background? Both iOS and Android display a visual indicator in the top right corner when using the phone’s microphone. You can look in the top right corner to confirm the microphone is working. You need to close those apps in the background before making calls on WhatsApp.

microphone in use on Android

5. Clear WhatsApp Cache (Android)

WhatsApp collects cache in the background to improve the overall app experience. The app may work with the microphone due to a corrupted buffer. You need to clear your WhatsApp cache and try again.

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Step 1: Find the WhatsApp app icon on the home screen or app drawer menu. Long press on it and open the app info menu.

WhatsApp app info menu

Step 2: Select ‘Storage & cache.’

open memory and cache for WhatsApp

Step 3: Tap ‘Clear Cache’.

clear cache for whatsapp

Restart WhatsApp app and check if your voice calls have better sound quality.

6. Disconnect other Bluetooth devices

If you’ve connected a wireless headset or headset to your phone, WhatsApp will continue to use the connected device’s microphone for voice and video calls. When you put the TWS in the case, they will automatically disconnect from the phone. But sometimes it doesn’t work as expected and still connects to your phone.

Swipe down from the top-right corner of your iPhone to open Control Center, and tap the Bluetooth toggle to disconnect those devices. Note that this will only turn off Bluetooth for 24 hours on your iPhone.

Android users can swipe down from the home screen to access the quick toggle menu and disable Bluetooth.

turn on Bluetooth

7. Update WhatsApp

WhatsApp regularly updates the mobile app with new features and bug fixes. Sound not working in WhatsApp calls could be because the app built on your phone is faulty. You need to open the Play Store on Android and the App Store on your iPhone to install the latest WhatsApp update on your phone.

You can open WhatsApp and start making calls without microphone problems.

8. Join WhatsApp Beta

WhatsApp runs a beta program with a closed group. The company tests upcoming features and fixes bugs with beta builds before releasing the stable version to the public.

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Step 1: Open Google Play Store on Android.

Step 2: Search for WhatsApp and join the beta program from the app info menu.

beta tester for WhatsApp

iOS users can join the WhatsApp beta program. But first, you need to download the TestFlight app on your iPhone to access unreleased builds.

install WhatsApp beta on iPhone

Enjoy crystal clear WhatsApp calls

Recipients may notice muffled voices when the microphone stops working in WhatsApp. The above tricks should fix the problem in a few minutes. While you’re at it, let us know the tip that helped you fix your WhatsApp microphone not working problem.

Categories: How to
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