Windows operating system comes with a lot of simple features that save real time. Take the example of power settings. Shutdown can take longer and even longer to start up your computer. However, you can save those precious moments by putting your computer to Sleep or Hibernate. Some users claim that Windows PC will shut down instead of going to sleep or hibernate.
That said, many laptop owners are flabbergasted by this feature. Most people complain that closing the lid or putting the laptop to sleep or hibernate simply shuts down the computer. That can be frustrating for many reasons. It wastes time and you also lose all unsaved work due to unexpected shutdown. Here are some solutions that will help you fix Windows 10 shutdown error forever.
Let’s get started.
1. Windows Update
Updating your Windows to the latest version can solve a number of error-related problems on your computer, including shutting down instead of sleep/hibernate. Especially if the bug is known and a patch is sent over the update. While Windows does a good job of updating itself in autopilot, you can speed things up. Press Windows key + I to open Settings and select Update & Security.
In Windows Update in the sidebar, you will see all pending updates waiting to be downloaded or installed. Download/install them and restart your computer before moving on to the next step.
2. Power Settings
Have you checked the Power settings? Maybe it changed to default setting after a recent update. You then. A new update may have reset them to default. To check them, right-click the battery icon at the bottom of the screen and select Power Options.
There are quite a few options and although they are easy to understand, let’s quickly go through them. Click Change package settings first. Choose when you want to Turn off the screen and Put the computer to sleep in different situations such as when the computer is plugged into a power source or when the computer is running on battery power. Save changes when done.
Are you using a desktop computer? Instead, go to Control Panel > Hardware and Sound > Power Options. Click Change package settings. In the case of a desktop computer, you will not see the battery power plan setting. Also, there is no option to close the lid.
Go back to the previous screen and click Choose close action. Again, choose what happens when your computer runs out of battery and when it’s plugged into a power source.
Click Save Changes when finished. Check if Windows 10 keeps shutting down when you put it to sleep or hibernate. If so, on the same screen, clicking Change settings is currently unavailable.
Uncheck the Enable fast startup option (recommended), save the settings and restart your computer. This setting is known to mess up power settings for a number of reasons, and Microsoft support forums often recommend it as a solution.
If the computer shuts down after being in hibernation for a while, the hard disk may be shutting down. Click Change advanced power settings and change the Hard Disk Off value after the value to 0.
That means the hard disk won’t turn off automatically, and that’s okay. Put your computer back to sleep or hibernate and check if it shuts down.
3. Troubleshooting Power Settings
Windows 10 comes with a powerful troubleshooter that can find and solve quite a few problems on its own. Press the Windows key and search for ‘troubleshoot’ and select Troubleshoot installation.
Scroll a bit to find and click Source and select Run the troubleshooter.
Follow the on-screen instructions in case something is found. Is your Windows computer still shutting down instead of sleeping or hibernating?
4. Intel(R) Management Engine Interface (IMEI) Driver
Outdated IMEI drivers can break the power settings you thoughtfully applied. Open Device Manager by searching for it in Windows search and looking for the Intel(R) Management Engine Interface option under System Devices. Once you find it, right click to select Properties.
In the Power Management tab, uncheck Allow the computer to turn off this device to save power.
Still, shutdown? In the same window, check the driver IMEI version. If it’s anything in 11.xxx then like many things you need to downgrade your driver to 10.xx or 9.xx.
Click the link below to download the previous version or 12.xx if it is available for your build and operating system and then download it. You can then double-click the file to install it. Restart your computer and check again.
Check if your computer is 32 bit or 64 bit and download the corresponding driver. Right-click My Computer (or This PC in File Explorer) and select Properties to check. Also when you click on the link below it will show the 64bit driver first.
You can always rollback your driver by clicking on the Roll Back Driver option that will show up after you have updated the driver.
Get a sleep
The problem of your Windows computer shutting down when you put it to sleep or hibernate is nothing new and isn’t even specific to Windows 10. One of the solutions above should solve this problem. If you have discovered another way, do share it in the comments section below.
Next: This is a handy and pretty fun way to estimate battery life before buying a laptop. Click the link below to learn more.
Categories: How to
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