Are you getting the “It looks like your account is compromised” error on Snapchat?
Here is the full error message, “Oh no! It looks like your account has been compromised and has been locked for your safety.”
Followed by, “Please contact our support team for help!”.
If you receive this error message, you won’t be able to sign in to your Snapchat account.
To regain access to your account, you’ll need to contact Snapchat support for help.
Otherwise, you won’t be able to access your account indefinitely.
In this guide, you’ll learn how to fix the compromised Snapchat account error so you can regain access to your account.
How to fix a compromised Snapchat account
To fix the Snapchat account compromised error, you need to contact Snapchat.
You can contact Snapchat by navigating to the “Contact Us” page and selecting your issue category.
Finally, describe the error you’re getting and submit the form.
After submitting the form, you need to wait for Snapchat’s response.
Snapchat will usually reply to you in 1 to 3 business days.
You need to check their email periodically for their response.
If successful, Snapchat will give you instructions on next steps.
Follow the instructions in the email to recover your Snapchat account.
Here’s how to fix the Snapchat account compromised error:
- Contact Snapchat
- Choose your problem category
- Submit form and wait for Snapchat response
1. Contact Snapchat
The first step is to go to the “Contact Us” form on Snapchat.
If you can’t access your account even after resetting your password, you’ll need to contact Snapchat support for help.
Otherwise, your account will remain locked.
First, go to Google and search for “Snapchat Support”.
Then, click on the first search result that says “Snapchat Support.”
Alternatively, you can click this link: https://support.snapchat.com/en-US.
After visiting the Snapchat Support website, you will see many categories.
This includes “Using Snapchat”, “Snapstreaks”, “My account was hacked”, etc.
You can navigate to your problem category.
Alternatively, you can contact Snapchat for support.
At the bottom of the category, you will see a “Contact Us” button.
Tap the “Contact Us” button to contact Snapchat.
Alternatively, you can click this link to go to the contact form: https://support.snapchat.com/en-US/i-need-help.
2. Choose your problem category
After you click the “Contact Us” button, you will go to the “Contact Us” page.
On this page you will see several titles.
This includes “How can we help you?” and “Oh no! Tell us more…”.
First, you need to choose your problem category.
You can do so by selecting the appropriate category under “How can we help you?” title.
Since you can’t access your Snapchat account, select the “I can’t access my account” option.
Second, you need to select the subcategory of your problem.
You can do so by selecting the appropriate category in the “Oh no! Tell us more…” title.
Select the option “I think my account has been hacked” as it will allow you to contact Snapchat.
After you select the “I think my account has been hacked” option, the form will expand.
You need to fill in 4 additional fields to submit the form.
The fields include “Username”, “Email”, “Mobile number” and “What information should we know?”.
First, enter your Snapchat username in the “Username” field.
Make sure you don’t include spaces.
Second, enter your email address in the “Email” field.
Make sure that the email address is associated with your Snapchat account.
Third, enter your mobile number in the “Mobile number” field.
In the “Mobile number” field, be sure to include your country code (ex: +1-202-555-0192).
Next, you need to describe the problem you are having in the “What should we know?” section. field.
Here is an example of the description, “Hi Snapchat, I get the error “Looks like your account may have been compromised” when I try to log in to my account”.
Next, “I haven’t been able to log into my account since. I need help in fixing this.”
3. Submit the form and wait for Snapchat’s response
Once you’ve completed the form, you need to submit it.
Scroll to the bottom of the form and tap “Submit” to submit the form to Snapchat support.
You may need to complete a reCAPTCHA to submit the form.
After submitting the form, you need to wait for Snapchat’s response.
Snapchat will usually respond in 1 to 3 business days.
Make sure to check your email periodically for Snapchat responses.
If successful, Snapchat will give you instructions on next steps.
Follow the instructions in the email to regain access to your Snapchat account.
You have successfully learned how to fix the “Oh no! Looks like your account is compromised” on Snapchat!
Conclusion
Before contacting Snapchat support, you should first try to find a solution to your problem.
You can do so on the Snapchat Support website.
On the website you will see many categories from which you can choose.
Select the category of the problem you are having and try to find the answer to it.
You can also use the search bar at the top of the website to search for your problem.
If you still can’t find a solution, you can contact Snapchat for support using the “Contact Us” form.
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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
