Are you getting the “This post is age protected” error on TikTok?
Many users are experiencing this error message on their “For You” page.
It often happens to underage users on TikTok.
For example, if you are 13 years old, you will receive an error message when viewing inappropriate content.
In this guide, you’ll learn why TikTok says it’s age protected and how to fix the “This post is age-protected” error on TikTok.
- Why does TikTok say protected age?
- How to fix “This post is age protected” error on TikTok
Why does TikTok say protected age?
TikTok says age is protected because you have set your age from 13 to 15 years old.
If you are underage, posts that TikTok detects as “inappropriate” or “adult” will be restricted to you.
TikTok aims to create a safe and user-friendly platform for everyone.
As a result, they introduced a wide range of privacy and safety settings.
Some privacy and safety settings cannot be changed if you are underage.
For example, if you are between 13 and 15 years old, the “Download videos” setting is disabled by default and cannot be changed.
Similarly, by default, the ability to watch “inappropriate” videos on TikTok is restricted to underage users.
That said, some users are over 18 but some posts on their “For You” page are still protected.
If that’s the case, the “This post is age-protected” message is an error.
Here’s what @Cybrl0li tweeted, “Hey @tiktok_us it says ‘This post is age protected’ but restricted mode is off but I’m 18 years old”.
Apparently, @Cybrl0li is not the only one experiencing this issue as many other users are complaining about it on Reddit, YouTube and other social media platforms.
How to fix “This post is age protected” error on TikTok
To fix the “This post is age protected” error on TikTok, you need to disable “Restricted Mode”.
If you accidentally set the age under 16, you need to contact TikTok to change the date of birth.
You’ll have full access to TikTok’s features if you’re 18 or older.
If all else fails, you need to create a new TikTok account and set your age to 18 or older.
1. Turn off “Restricted Mode”
- Open TikTok and go to your profile.
- Tap the menu icon.
- Select “Settings and Privacy”.
- Tap on “Digital Wellbeing”.
- Select “Restricted Mode”.
- Tap “Off”.
After tapping “Off”, you need to enter the passcode you set.
If someone has turned off restricted mode for you, you’ll need to ask them for a passcode.
Restricted mode limits videos that may not be suitable for some people.
Therefore, if you want to watch all the videos on the “For You” page, you need to turn off restricted mode.
2. Contact TikTok (for help or change your date of birth)
- Go to the “Share your feedback” form.
- Enter your email address.
- Enter your TikTok username.
- Select “Change account information” as the category,
- Select “General Questions” or “Other” as a subcategory.
- Describe your problem under “How can we help?” field.
- Agree with the statements.
- Submit form.
Under “How can we help?” school, you need to describe what you need help with.
For example, if you accidentally set your age to 13 but you’re actually 18, you need to describe that age.
You can also attach a photo of your ID to prove your age.
After submitting the form, you need to wait a few days for TikTok to respond.
TikTok will reply to you via email, so be sure to check your spam/spam folder as well.
If you are 18 years old but are getting the “age protection” error, you need to select the “Report a bug” category instead of the “Change account information” category.
Here’s an example of a description, “Hi TikTok, I’m 18 but I’m still getting age protection errors when I watch certain TikTok videos. Please help me fix this.”
You can also report an issue on the app by navigating to your profile > Menu > Settings and privacy > Report a problem.
3. Create a new TikTok account
The last method is to create a new TikTok account.
This is the best way to prevent the “This post is age protected” error from happening.
When creating a new TikTok account, you need to set your age to 18 years or older.
This is because if you set your age to 13, you won’t have access to many features on TikTok.
This includes the ability to view videos found to be inappropriate.
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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
