Are your cosmetics and skins in Overwatch 2 lost or not visible?
Is your in-game inventory reset or partially reset?
If so, you won’t be able to play with them.
Overwatch 2 was released on October 4, 2022.
Since its release, the game has had many known issues.
Some known issues are server disconnects, cosmetics, items, currency not showing up, and others.
In this guide, you’ll learn why your cosmetics and skins are missing in Overwatch 2 and how to fix it.
- Why are my cosmetics and skins missing in Overwatch 2?
- How to fix missing cosmetics and skins in Overwatch 2
Why are my cosmetics and skins missing in Overwatch 2?
Your skins and cosmetics are missing in Overwatch 2 because you haven’t completed the account merge process.
If you have merged your accounts, you need to wait for the items from Overwatch to transfer to Overwatch 2.
According to an Overwatch announcement by Jodie, a community manager, the process took a long time because the player database was overloaded.
According to a post by Kershew, a technical forum agent, he said that the issue is currently under investigation.
Many players are complaining about this on the Blizzard forums.
“I randomly lost half of my cosmetics (I had a Christmas spray for Sombra but the previously added random spray was locked) and my golden weapon was gone. Is this intentional or is this a current error?”.
“I had the same problem. I lost my Black Cat DVA and Junker DVA. These are two things I know are missing because I use them a lot.”
“It’s the same here. I haven’t played Overwatch in a while, and when I came back to Overwatch 2, a lot of my skins, emotes, unlocks, and gold skins were locked/disappeared/seasonally locked.”
How to fix missing cosmetics and skins in Overwatch 2
To fix the missing cosmetics and skins in Overwatch 2, you need to link your console account to Battle.net and wait for your items to sync.
If you mistakenly locked a hero or an item, you can unlock a support ticket on Battle.net.
Fix 1: Link your console account to Battle.net
- Sign in to Overwatch from your console account.
- Follow the on-screen instructions to scan the QR Code on your mobile phone.
- Enter the code shown on your console to connect or create your Blizzard Battle.net Account.
- You will be prompted to confirm your account the next time you log in to the game to merge your accounts.
Source: Mege account FAQ.
Fix 2: Wait for your item to pass through
- Blizzard mentioned that the player database is overloaded, it will take longer for your Overwatch items to migrate to Overwatch 2.
- They are currently investigating the issue and rolling out a client-side fix over the next few weeks.
- No player data is deleted or lost.
Source: Overwatch 2 launch status update.
Fix 3: Open a support ticket
- Go to https://us.battle.net/support/en/games/overwatch.
- Select the “Technical” option.
- Click the “Contact Support” button.
- Include a description of your problem.
- Select “I still need help”.
- Select “Technical” > Your Platform > Couldn’t Connect > Contact Us.
- Sign in to your Battle.net account to submit a web ticket.
read more
How to Fix “Players in Different Versions of Overwatch” in Overwatch 2
How to fix “In Queue: The player in front of you” error in Overwatch 2
How to fix “Login error disconnected from game server” in Overwatch 2
Categories: How to
Source: thpttranhungdao.edu.vn/en/
