Remote support is a great way for you to assist others with their day-to-day technical problems. It’s much better than directing someone over the phone. Thanks to the visual aids, users on the other end can easily see what’s going on. In terms of my area of expertise, I’m the go-to person in the family for any computer-related issue. And thanks to apps like TeamViewer, the cut-off work for me is greatly facilitated.
Important: In early June 2016, TeamViewer was hacked. Their team responded with an official statement
As soon as I gave my dad a Samsung Galaxy S4 (we reviewed the S5, by the way, in case you wanted to see), his preferences changed from Windows to Android. He started having problems on his Android device and as always he wanted my help with the problems he was having on that device.
I used to call him up before and teach him how to fix the problem. The throughput during the entire task is too much due to the lack of visual support. However, I am grateful that all of that changed when I learned about TeamViewer QuickSupport.
Quick Support TeamViewer for Android
TeamViewer QuickSupport is a great application for Android, free for personal use, by which we can control our Android device remotely from a Windows computer. I’m sure you’ll love this trick, so let’s see how it works.
To get started, you’ll have to install TeamViewer QuickSupport on your Android device and the TeamViewer for Windows app on your computer. Creating an account is not required for the app to work.
Some devices, such as Samsung, LG, etc., may have to install an additional add-on for QuickSupport remote to work. Once you have the apps installed on their respective devices, run them and wait for the initialization process.
When the app launches, it generates a unique ID. Now all you need to do is enter the unique ID from the QuickSupport app into the Windows desktop app and launch the connection. Make sure both devices are connected to the internet and that the QuickSupport app is running on the device to make a successful connection.
Once the connection is made, you will not see the remote control directly; The app will show you a dashboard where you can see all the necessary device details that may be required before you start troubleshooting. When you’re ready, click the remotes tab in the top left corner of the screen to establish a remote connection. People on Android may have to allow some connection permissions before the device is connected.
That’s it, you can now control the device remotely from Windows. Use mouse clicks to touch and long clicks can be used for long presses. The keyboard can be used to enter text. It’s important to note that both parties maintain control of the device, so if you don’t want other users to interfere with your troubleshooting, tell them not to touch anything. What. You can do this via the chat tool the app provides, where you can communicate while connected remotely.
Additionally, the app provides a dashboard where you can uninstall apps, monitor the process, and get a log of your device’s competitive activity. If any task requires downloading a file to your device, simply download it to your computer and remotely transfer it to your device using the app’s file transfer feature.
Videotapes
Here is a video to make things easier for you.
Conclusion
TeamViewer QuickSupport is a great app if you need to help someone remotely with their Android related issues. This app provides all the features a user might need for perfect troubleshooting. So go ahead and try the app and support your friends and family like never before.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
