Windows provides various troubleshooters that can be helpful in fixing various system problems. Usually these troubleshooters work fine, but sometimes you may see a ‘Windows Online Troubleshooting Service is Disabled’ error when launching them. This error can appear when using the built-in and external troubleshooter.
As such, if you see the same error message when accessing the troubleshooter, then this is the post you need. In the following, we will see seven quick ways to fix the ‘Windows Online Troubleshooting Service is disabled’ error on your Windows 11 computer. So let’s get started.
1. Check if your Windows is activated
Before making any changes to your computer, you need to make sure that you are using a licensed and activated copy of Windows. To check your Windows activation status, follow the instructions below:
Step 1: Press the Windows + I keyboard shortcut to open the Settings app.
Step 2: Select System from the left sidebar and click the Activate option in the right pane.
In the Activation window, check the message next to the Enabled status. If it says Not Working, then you need to get a product key or digital license to fix the error. The license or digital key may be recorded on your computer.
However, if the Enabled status is Active, then there are some other culprits causing the error. In this case, try the following solutions to get rid of the error.
2. Edit Group Policy Settings
The Scenario Diagnostics Policy allows users to access built-in and online troubleshooting tools. If this policy setting is disabled, you may find errors at hand.
To fix that, you’ll have to enable the Scenario Diagnostics policy setting in the Group Policy Editor. Note that the Group Policy Editor is not available on Windows 11 Home Edition and you will see a gpedit.msc not found error if you try to access it. You can check out our guide on how to fix missing gpedit.
However, here’s how to access the Group Policy Editor and enable the Scenario Diagnostics policy setting:
Step 1: Press the Windows + R keyboard shortcut to open the Run tool.
Step 2: Enter gpedit.msc and click OK.
Step 3: Navigate to the following location in the Group Policy Editor:
Computer Configuration > Administrative Templates > System > Troubleshooting and Diagnostics > Scenario Diagnostics
Step 4: Double-click the policy ‘Fixing: Allow users to access online troubleshooting content on Microsoft servers from the Troubleshooting Console (via the Online Troubleshooting Service). Windows route – WOTS)’ in the right pane.
Step 5: Select the Enabled option and then click Apply and then OK.
3. Customize Registry Settings
Another quick way to fix the ‘Windows Online Troubleshooting Service is not enabled for this version of Windows’ error is to edit the registry settings. However, editing the registry can be dangerous because one wrong edit can make your system unstable. Therefore, you must back up and restore the registry before performing the following steps:
Step 1: Open the Run tool, type re-edit and click OK.
Step 2: In Registry Editor, copy and paste the following path into the address bar:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
Step 3: Double-click the State item in the right pane.
Step 4: Enter 23c00 in the Value data section and click OK.
4. Start Important Windows Services
Background Intelligent Transfer Service (BITS) is an important Windows service that allows applications and services to run in the background. However, if this service is not running, you will not be able to run services such as the Windows troubleshooter in the background.
You will have to start the BITS service to fix the problem. Here’s how to do it:
Step 1: Press the Windows + R keyboard shortcut to open the Run dialog box, type service.msc in the Run tool and click OK.
Step 2: Right-click Background Intelligent Transfer Services and select Start.
5. Temporarily Disable Windows Security
Windows Security is the default security application that protects your system from virus and cyber attacks. It does so by preventing suspicious applications and services from running. But sometimes, Windows Security can interfere with critical services responsible for running the troubleshooter and cause errors.
You can temporarily disable the Windows Security app and check if it fixes the problem. Here’s how to do it:
Step 1: Press the Windows key to open the Start Menu, type Windows Security in the search bar, and then press Enter.
Step 2: Select ‘Virus & threat protection’ from the left sidebar.
Step 3: Click Manage Settings.
Step 4: Disable the toggle in Real-Time Protection.
Next, check if you still see the error message when using the troubleshooter. If so, re-enable the Windows Security app by enabling the Real-time Protection toggle.
6. Download Windows Update
The error ‘Windows Online Troubleshooting Service is not enabled for this version of Windows’ may appear due to a problem in your version of Windows. In this case, the best thing to do is to download the latest Windows update.
To do that, open the Settings app, select Windows Update in the left sidebar, and click Check for Updates in the right pane. Allow Windows to search for any available updates. If found, it will automatically download and install it on your computer.
7. Remove corruption from your computer
Errors in important system files can also be the reason behind the error message. You can quickly remove corruption by running an SFC scan. This is the way:
Step 1: Enter Command prompt in the Start Menu search bar and select Run as administrator from the right pane.
Step 2: Type the following command and press Enter.
sfc /scan now
After the scan is complete, check for problems. If you are still facing it, run a DISM scan.
Deployment Image Servicing and Management, aka DISM scan, is another Windows utility that helps repair Windows images, including the Windows operating system itself. To run a DISM scan, execute each of these commands in an elevated Command Prompt window.
DISM /Online /Cleanup Image /DISM Health Check /Online /Cleanup Image /ScanHealth DISM /Online /Cleanup Image /Health Restore
Solve problems with the Windows Troubleshooter
Whether you’re having audio or network issues, Windows provides troubleshooters for most types of problems. However, you may have problems accessing the troubleshooter.
Fortunately, you can quickly fix the “Windows online Troubleshooting Service is Disabled” error on Windows with the above solutions.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
