Quick Tips
- Make sure you’ve joined the audio in a Zoom meeting.
- Further, ensure the loudspeaker icon at the top left isn’t set to mute.
- Increase the media volume level on your Android device.
Basic Fixes
- Check network connection: Ensure there isn’t any problem with your device’s cellular network or Wi-Fi.
- Check audio output device: Check if your device is connected to, and is routing the audio to an external/Bluetooth device.
- Restart Zoom: Try exiting the meeting and joining it again. Further, you can restart the Zoom app or your device.
- Check if the speakers are damaged: Check if audio problems persist on other apps. If so, reset your Android device and check if the speakers are damaged.
Fix 1: Join Audio
If you are unable to hear participants in a meeting, make sure you connect to the audio. Tap on the Join Audio button, and select Wi-Fi or Cellular Data.
Also Read: How to fix background blur not working in Zoom.
Fix 2: Unmute Output Audio
Check the loudspeaker icon at the top left corner. If it is on mute, you won’t be able to listen to any audio. Tap on the icon to unmute.
Fix 3: Increase Media Volume
Ensure you increase the audio output volume on your device. Use the volume keys to do so while you are in the meeting.
Alternatively, you can go to the Settings app, open the Sounds menu and then increase the Media Volume.
Fix 4: Clear Cache
Accumulated cache and junk files can cause issues within an app. Tap and hold the Zoom app icon, select Clear Data and tap on Clear Cache. Don’t worry – you won’t be signed out of Zoom when you do this.
Also Read: How to use animated reactions in Zoom.
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Source: thpttranhungdao.edu.vn/en/