Once an enterprise-oriented feature, the release of Windows XP introduced to the public two new technologies – Remote Desktop and Remote Assistance.
Remote Desktop continues to focus on business use, providing users with access to their home computers while you’re on the go. You can run your computer as if you were there, but through a mobile machine (i.e. laptop, smartphone, tablet, etc.).
On the other hand, Remote Support tries to cater to the home users out there. Remote Assistance has the ability to share your Windows desktop with any other Windows user. You can share control of both your mouse and keyboard with said users over a LAN (Local Area Network) or over the Internet (WAN).
Naturally, the future brings innovative software solutions, and Windows 7 brings a new feature called Easy Connect. The recent addition to Remote Assistance simplifies the entire process by requiring only a password and not even an exchange file. Even passwords can be dropped if contact files are exchanged and a trust relationship is established.
How to use Windows 7 Connect easily
Let’s say you’re having problems with your Windows 7 machine and you need the help of someone with a little more expertise. This step-by-step guide will take you through the steps of requesting help using Remote Support – Connect easily.
Step 1: Type “assistance” into the start menu search bar, then click the Windows Remote Assistance program link to launch Remote Assistance.
Step 2: You will be asked if you would like to request or offer help. To ask for help, select Invite someone you trust to help you.
Step 3: You will now be given the option to save this invitation as a file and attach it to an email (if other users don’t have access to Easy Connect, such as using an older version of Windows), use the e-mail to send the invitation (provided you have a compatible email program), or use easy connect. Select Use Easy Connect as shown below.
Step 4: The new window shown below will pop up. This is your unique password that your helper will need to access your computer. Track it so you can make it available when your helpers need to import it into their own PC.
Accept an invitation
Now, let’s say you’re on the other side of this situation and take time out of your busy day to help a friend in need. What are these Friend should do!
Step 1: Type “assistance” into the start menu search bar, then click the Windows Remote Assistance program link to launch Remote Assistance.
Step 2: This time you will select the option Help someone who invited you.
Step 3: Again, you will select Use Easy Connect. Also, if you’re sent a file as an invitation, you’ll choose another option.
Step 4: You are then asked to enter the password that was provided to the receiving participant. Once you enter the password, you will be given access to their desktop.
Some of the cool features include the ability to have a chat session to clarify and explain the troubleshooting steps you’re taking, as well as the ability to stop sharing your screen at any time by simply tapping the button at the top of the window that says ‘Stop Sharing’.
Best of all, it’s easy to help a friend or family member, saying goodbye to annoying phone calls and email exchanges. Now those of us who are more technical can skip the chit chat and just fix the problem!
Categories: How to
Source: thpttranhungdao.edu.vn/en/
