Microsoft plans to improve its Store on Windows from scratch in the future. Meanwhile, some users encountered Microsoft Store issues, freezing during large downloads and sometimes failing to open.
The Microsoft Store is the perfect place for Windows 10 users to officially download some apps. Like the Mac App Store and Google Play Store, the Microsoft Store provides a safe and comfortable environment to download/update apps or games on Windows 10.
If the Microsoft Store doesn’t open on your Windows 10 computer, it’s time to fix the problem.
- 1 1. Check Internet Connection
- 2 2. Make sure you are signed in to your Microsoft account
- 3 3. Use the Windows Store Apps Troubleshooter
- 4 4. Check the computer’s time
- 5 5. Microsoft Store Repair
- 6 6. Reset Microsoft Store
- 7 7. Clear Microsoft Store Cache
- 8 8. Check your proxy settings
- 9 9. Update Windows OS
- 10 Start using Microsoft Store again
1. Check Internet Connection
Microsoft Store requires a constant high-speed internet connection to function properly. Open the Settings app (Windows + I) on your Windows 10 machine and go to the Network & Internet menu.
Make sure that your device is properly connected to the Internet.
Pro Tip: Most Wi-Fi routers today support both the 2.4GHz and 5.0GHz bands. For best performance, you should choose the 5.0GHz band.
2. Make sure you are signed in to your Microsoft account
Open the Settings app on your Windows 10 machine and go to Accounts. If you don’t see your Microsoft account in the Your Info menu, sign in with your Microsoft account credentials.
3. Use the Windows Store Apps Troubleshooter
Microsoft’s built-in troubleshooting tool can help you troubleshoot the store not opening. Follow the steps below.
Step 1: Open the Settings app on your Windows device.
Step 2: Go to Update & Security.
Step 3: Select Troubleshoot.
Step 4: Select Additional Troubleshooter from the following menu.
Step 5: Scroll down and click on Windows Store Apps.
Run the troubleshooter and allow the program to detect the problem. It shouldn’t take more than a few minutes to run the troubleshooter completely.
If the troubleshooter detects problems, it will attempt to resolve these. Also, it can teach you how to do it yourself. You can also click Next to see more solutions.
The troubleshooter may not fix the problem, or it may not even find any in the first place, but it’s worth a shot anyway.
4. Check the computer’s time
Microsoft recommends that you check your time and location settings to troubleshoot the issue of not opening the Microsoft Store. The Microsoft Store may not open if the date and time on your computer is incorrect. This is because the Store checks to see if the time it tracks is in sync with the time on your computer.
Follow the steps below to make the necessary changes.
Step 1: Press Windows key + I and open the Settings menu.
Step 2: Go to the Time & Language menu and make sure it is showing the correct date and time.
If there are any inconsistencies, turn off Automatic Timing and turn it back on.
5. Microsoft Store Repair
Microsoft offers a dedicated Repair tool to fix common problems like apps not opening or responding.
Step 1: Use the Windows + I key combination and open the Settings menu.
Step 2: Navigate to Apps > Apps & Features > and select Microsoft from the long list of apps menu.
Step 3: Select Advanced options.
Step 4: Scroll down and click Repair from the following menu.
This trick should fix the problem for you without affecting app data.
6. Reset Microsoft Store
If the Microsoft Store is still not open for you, consider using the Extreme Reset option from the Settings menu. We said extreme as it will delete all app data on the device.
Step 1: Use the Windows + I key combination and open the Settings menu.
Step 2: Navigate to Apps > Apps & Features > and select Microsoft from the long list of apps menu.
Step 3: Select Advanced options.
Step 4: Scroll down and click Reset from the following menu.
7. Clear Microsoft Store Cache
Clearing the cache can help you fix the problem of not opening Microsoft Store on your Windows 10 machine.
Press Windows key + R and open the Run menu. Type wsreset.exe and click OK. An empty Command Prompt window will open, but rest assured that it is clearing the cache.
After ten seconds, the system will automatically close the window and open the store.
8. Check your proxy settings
Using unusual network settings can cause problems with the Microsoft Store. Check your device’s Proxy settings from Windows Settings > Network & Internet > Proxy and disable the Use Proxy Server option.
9. Update Windows OS
The problem of not opening the Microsoft Store may be related to the latest buggy build released by the software giant. Thankfully, Microsoft was quick to address such critical bugs.
Open the Settings app on your Windows machine, go to Update & Security > Windows Update, and install the latest update available on your device.
Start using Microsoft Store again
Stick with the official Microsoft Store to download and update apps that keep your computer safe. If it doesn’t open for you, perform the troubleshooting steps above and fix the problem.
Next: Is the Microsoft Store completely missing from Windows 10 for you? Read the article below to fix the problem.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
