How to Turn off Subtitles on Prime Video on Any Device

Subtitles help us expand our watchlist by making foreign language movies and shows accessible. They can also be useful if the source audio is not clear. However, if you no longer require subtitles, here’s how you can turn off subtitles on Prime Video.

How to turn off subtitles on Prime Video

See how we were able to disable subtitles on the Prime Video app for web, Windows, mobile and Fire TV Stick. Additionally, we’ll also check out the steps to turn off narrator on the Prime Video app. Let’s go straight to it.

How To Turn Off Prime Video Subtitles On Web Browsers

Step 1: Open Prime Video on your web browser and sign in.

Step 2: Click on the title of the movie you want to watch.

Open the title you want to see

Step 3: Then move your cursor and when it appears, click the ‘Subtitles and Audio’ icon.

Click on Subtitles and Audio

Step 4: Here, click Off.

Note: If audio is showing on Audio Description, change it to English or any other preferred language stream.

Click Disable and check Audio Stream Settings

Step 5: If your subtitles are still showing, click Subtitles if available.

Click on CC . subtitles

Step 6: Then, click Turn Off again.

Click Off

This will disable subtitles for Amazon Prime Video in your web browser. If the Prime app is giving you more trouble, check out these best fixes for the Amazon Prime Video app not working on Windows 11.

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Turn off Amazon Prime video subtitles on Windows app

Step 1: Sign in to the Prime Video Windows App and open the title you want to watch.

Open the title you want to see

Step 2: Now, click on the ‘Subtitles and Audio’ icon.

Click on Subtitles and Audio

Step 3: Here, select Off.

Click Off

How to turn off Amazon Prime video subtitles on mobile app

Subtitles are usually enabled by default in the Amazon Prime Video app for Android and iOS. Follow the steps mentioned below if you want to disable them.

Step 1: Open the Prime Video mobile app and tap on the title you want to watch.

Click on the title you want to see

Step 2: Now, tap anywhere on the screen to show the controls, tap the Subtitles icon.

Tap the Subtitles icon

Step 3: Here, tap Off.

Note: If your Audio is selected as Audio Description, change it to English or any other preferred language to turn off narrator.

Click Off and check Selected Audio Stream

Once this is done, subtitles will turn off for your Prime Video mobile app. However, this may not be enough for an iPhone or iPad. Move on to the next section.

Turn off subtitles for iOS and iPadOS devices

Accessibility settings in an iOS or iPadOS device may show subtitles even if they have been disabled from the Prime Video app. Here’s how to turn them off.

Note: This will disable accessible captions for all apps on your device.

Step 1: Open Settings and tap General.

Step 2: Then, tap Accessibility.

Tap General then tap Accessibility

Step 3: Here, scroll down and tap on ‘Subtitles & Captions’.

Tap Subtitles & Captions

Step 4: Turn off the switch for ‘Close Captions + SDH’.

Disable Captions + SDH

Subtitles will now be off for your iOS device.

How to turn off subtitles for Amazon Fire Stick Prime video app

While you can turn off subtitles from the Fire TV Stick Prime Video app, they may still appear if your device’s accessibility settings are enabled. So here is how you can turn off subtitles from Fire TV Stick Prime Video app and install Fire TV Stick.

Method 1: From the Fire TV Stick Prime Video app

Step 1: On the Fire TV Stick, open the Prime Video app.

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Open the Prime Video app

Step 2: Then, select the title you want to see.

Select the title you want to watch

Step 3: On the Fire TV Stick remote, press the options button.

Press the option button

Step 4: Here, select Subtitles.

Select subtitles

Step 5: Scroll up and select Off.

Scroll up and select Off

This will disable subtitles for the Fire TV Stick Prime Video app.

Method 2: From Fire TV Stick Settings

You can also disable subtitle settings for the Fire TV Stick Prime Video app from your device’s accessibility settings. This is the way.

Step 1: Open your Fire TV Stick and go to Settings.

Step 2: Here, select Accessibility.

Go to Settings and open Accessibility settings

Step 3: Then, select Closed Caption.

Select Closed Captions

Step 4: Again, select Closed Caption to turn it off.

Select Closed Caption to turn it off

Alternatively, you can also turn off narrator for the Prime Video app. This is the way.

Step 5: From the Accessibility menu settings, scroll down and select Audio description.

From Accessibility select Audio Description

Step 6: Select Prime Video to turn off.

Select Prime Video to turn off

This will disable subtitles and narration for the Amazon Prime Video Fire TV Stick app.

Tip: Check out these best ways to manage subtitle settings on your Amazon Fire TV Stick.

How to fix subtitles that won’t turn off in Prime Video

If you’re having trouble turning off subtitles, here are some troubleshooting tips to fix it.

1. Play a different title

If Prime Video subtitles don’t turn off in your current streaming title, exit the player and try playing another title. Now, check again if the subtitles are turned off.

Play another video

2. Restart your device

Usually, common problems like Prime Video subtitles not turning off can be resolved by restarting your device. This will close all the application processes and reload from scratch. Therefore, fix the problem caused by the application process not loading properly.

Restart Android deviceCheck for Prime Video app updates

3. Check for app updates

You should check if the Prime Video app is up to date. This will remove any app glitches or bugs from the previous version. Also, if you’re using Prime Video on your web browser, check for browser updates. Install the update, if available, and reopen Prime Video to check if the subtitles are off.

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Uninstall Prime Video App

4. Uninstall/Reinstall the App

You can also reinstall the Prime Video app on your mobile, Windows, and Fire TV Stick devices. This will remove all previous installations and install a fresh copy of the application. Once done, open the app and test again.

Contact Amazon Support

5. Contact Amazon Support

If you’re still having issues, contact the Amazon Prime Support team and try to resolve the issue.

FAQ about using subtitles on Prime Video

1. Can I change the color and font of the subtitles on Prime Video?

Yes, Amazon Prime Video allows you to change the color and font of the subtitles to your liking. For more, check out our guide on how to change subtitle colors in Amazon Prime Video.

2. Is it possible to re-enable subtitles on Prime Video?

Yes, to re-enable subtitles, just open the Prime Video app on your device and follow the steps above, clicking your preferred subtitle language from the list.

Take back control of subtitles

It’s annoying when you’re watching something and the subtitles suddenly pop up without warning. So we hope that this article helped you turn off subtitles on Amazon Prime Video. You may also want to read how to throw Prime Video viewing parties and watch your favorite shows with friends.

Categories: How to
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