Enabling two-factor authentication (2FA) is a great way to secure online accounts. With 2FA enabled, you can rely on an authenticator app like Microsoft Authenticator to generate a security code for your login information. However, if you upgrade or switch to another phone, you may need help migrating your Microsoft Authenticator data to your new device.
Luckily, Microsoft Authenticator allows you to back up all of the account-requiring two-factor authentication to the cloud and restore them on your new device. In this post, we will walk you through the process in detail.
Things to keep in mind when transferring Microsoft Authenticator to your new phone
Before you start, it’s important to note that you can only transfer Microsoft Authenticator data between phones on the same platform. This means you can transfer accounts between two Android devices or two iOS devices, but not from an Android device to an iOS device or vice versa. Also, you will need old and new phones for this process. That means don’t sell your old phone before transferring the data to you.
Beyond that, see how you can transfer Microsoft Authenticator to your new phone.
How to backup Microsoft Authenticator data from your old phone
To migrate Microsoft Authenticator to your new phone, you need to back up all your accounts on your old phone to the cloud. Here are the steps for the same.
Step 1: Open the Microsoft Authenticator app on your phone.
Step 2: Click on the three vertical dot menu icon in the upper right corner and select Settings from the list.
If you use an iPhone, tap the hamburger icon in the top left corner in the Microsoft Authenticator app and select Settings.
Step 3: Scroll down to the Backup section and turn on the switch next to Cloud Backup.
After you complete the steps above, your authenticator account will be backed up to your Microsoft (on Android) or iCloud (on iPhone) account. If you’re using an iPhone, you’ll need to make sure that iCloud sync is turned on for Microsoft Authenticator. To do so, use the following steps:
Step 1: Open the Settings app and tap your name at the top.
Step 2: Tap on iCloud.
Step 3: In Apps that use iCloud, tap the Show All option and enable the toggle next to Authenticators in the following menu.
How to transfer Microsoft Authenticator data to your new phone
Once you’ve backed up your authenticator data to the cloud, you can restore it on your new phone. However, make sure that you don’t delete your account from your old phone until you have transferred the data to the new device.
Step 1: Download and install the Microsoft Authenticator app on your new phone from the Play Store or the App Store.
Step 2: Open the Microsoft Authenticator app and tap the Start Recovery option at the bottom.
Step 3: Enter the email address associated with Microsoft Authenticator and tap Next. Then, record the two-digit number shown on the following screen.
Step 4: Switch to your old device and tap the sign-in approval message. Select the same two-digit number from the options and press Approve.
Microsoft Authenticator will transfer all your accounts to the new device. Note that some of your accounts may require additional authentication after you move Microsoft Authenticator to a new device. If that’s the case, you’ll see a similar message.
How to remove Microsoft Authenticator from your old phone
Adding Microsoft Authenticator to your new device will not remove the app from your old device. Once you have successfully migrated Microsoft Authenticator to your new phone, you can safely remove the authenticator account from your old phone. Here’s how you can go about it.
Step 1: Open the Microsoft Authenticator app on your phone.
Step 2: Select any account in the list.
Step 3: Click on the gear icon in the upper right corner and select Delete account.
Step 4: Select Delete account to confirm.
Repeat the steps above to remove all your accounts from your old device one at a time.
Seamless device switching
Different authentication applications handle data migration to new devices differently. Fortunately, it’s relatively simple to migrate your Microsoft Authenticator account to a new device until you have your old phone.
Categories: How to
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