Apple’s iCloud service gives you automatic and easy backups of your iOS devices. You never have to connect your device to your computer, but your content stays safe. However, when backups don’t work, you’ll need to troubleshoot.
No need to worry, we have several solutions | shutter
Make sure your device is back up
iPads and iPhones will warn you if they haven’t backed up to iCloud in a few weeks. This won’t work if you don’t configure your device for iCloud backups first. Some people just assume it’s there automatically, but you still need to configure it. Backups get messed up sometimes, so it’s worth checking.
Go to Settings-> iCloud and make sure Backup is set to On. That doesn’t mean your device is backed up. In the Back Up Now section, the last backup must have been made within the last few days. For iCloud backups to work (according to Apple), you need to make sure:
•Your device has an uninterruptible power supply.
• It is connected to the Internet via Wi-Fi.
•The screen is locked.
The typical problem I see is that hotels have password gates. You are connected to Wi-Fi but not to the Internet. You will need to enter a special password on the “photo page” in order for your iPhone or iPad to connect to the Internet.
If it hasn’t been backed up in a while and you meet all three of those conditions, tap Back Up Now. Your iPhone or iPad will complete the backup process and your problem is solved.
When in doubt, turn it on and off again
This works for both your iOS and iCloud backups. First, switch your iCloud Backup setting to Off. Then turn it back on. Tap Backup now and see if the backup is complete. Otherwise, turn off backup and then turn off your iPad or iPhone completely. Here’s a complete Slide to Power Off that doesn’t just put the device to sleep.
After the troublesome device reboots, try turning backups back on. It just might work! If that still doesn’t work, try signing out of your iCloud account. Go to Settings-> iCloud-> Sign Out. After you signed out, the Apple technician told me it’s best to sign in to another account to delete the data. Apple warns you that the data on your Phone will be deleted. Since it’s in iCloud it will come back. You can log in with meaningless data using a random name and password. I use let me in as both username and password. It won’t log you in, but it still deletes some of your old stuff.
Restart your iPhone or iPad and then sign out of the fake account. Then log in to the correct account and reboot again.
Delete old iCloud backup
Sometimes a backup can get stuck at the end of iCloud and you need to start over. Just to be on the safe side, you’ll want to perform a manual backup directly to iTunes. You won’t delete data on your iPad or iPhone, but you will delete the backup from iCloud. Since you will lose one backup, it’s time to create another.
Don’t use iTunes: Don’t worry. Here’s how to backup locally without iTunes
After backing up iTunes, go to your device and go to Settings-> iCloud-> Storage-> Manage Storage. There you will see a list of devices. Tap the device and then tap Delete backup. Apple warns you that this will delete backup data from the server. It won’t delete iCloud synced content like photos and contacts. After deleting the backup, you need to re-enable the backup.
iCloud remembers old devices you’ve backed up to. If you’ve replaced an old device, you can safely delete that device’s iCloud backup.
When I had this issue recently, the backup on Apple’s server wasn’t deleted. No matter what I did, there was a stuck backup related to the device. Apple was able to delete the backup at their end.
Make sure you don’t back up too many things
If you don’t have enough room in your iCloud account, the backup may not complete. iOS will warn you that that’s why the backup didn’t complete. In my experience, that’s not always the case, especially if you have a close account size. Sometimes part of the problem is that Apple thinks you’re backing up too much even if you don’t. You can ask iCloud to back up less content for troubleshooting purposes. If you’ve reduced the size of your backup and still don’t have iCloud space, the problem isn’t the space.
Want to save space on your iCloud backups? Here are 5 helpful tips
Check for network problems and reset them
If the upload speed on your Internet connection is slow, the backup may have timed out. If you are using someone else’s connection (such as at work), the backup may be blocked.
Troubleshoot Your Wi-Fi: Here are some iOS app tips to try and some advanced techniques
Try a different network environment and see if that makes a difference in backup speed. If all of these don’t work, you may need to reset your network settings. This causes your iPhone or iPad to forget all previous wireless networks, so you’ll have to reconnect them (and possibly remember the password). Go to Settings->General->Reset->Reset Network Settings and enter your password. Then, restart your iPad or iPhone and try backing up again.
Restore your iPhone or iPad
As a last resort, you may have to erase your device and restore from a backup. If you back up in iTunes, then you can restore everything. That process is time-consuming, but it works even in the most difficult situations. You will need to put your iPhone or iPad into recovery mode to do this.
Recovery mode: ON | Flickr
You can let this problem pass and not fix it. However, if you lose your iPhone or iPad, you will have a hard time recovering your data. That’s why you want to fix this as soon as possible.
READ C:NG:GT Explained: What is iCloud Music Library and Should You Use It?
Categories: How to
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