Do you get a “Your account is temporarily locked” error when you try to log in to your Facebook account?
This is the second part of the error, “We have detected suspicious activity on your Facebook account and have temporarily locked it as a security measure”.
The error message then goes on to say that your account has been scammed.
In most cases, you may have received the error by mistake.
If you follow the onscreen instructions, you’ll receive a security code that you can use to unlock your account.
However, some users are unable to receive the security code.
In this guide, you’ll learn how to fix “Your account is temporarily locked” and “We detected suspicious activity” errors on Facebook.
- Why is my Facebook account temporarily locked?
- How to fix “Your account is temporarily locked” on Facebook
- How long is Facebook temporarily locked?
Why is my Facebook account temporarily locked?
Your Facebook account is temporarily locked due to detecting suspicious activity in your account.
This can happen because you entered your login details on a third party tool or a website like Facebook.
When Facebook detects suspicious activity in your account, your account will be locked as a security precaution.
In some cases, your account may have been locked by mistake.
Some users reported that their Facebook account was locked by mistake because they weren’t using any third-party apps or tools.
However, they cannot unlock their account because they did not receive the security code.
If you face the same problem, try unblocking your contacts before sending the security code.
How to fix “Your account is temporarily locked” on Facebook
To fix the “Your account is temporarily locked” error on Facebook, try submitting the “Report a login problem” form.
You can also try submitting the “Sign-in Prevention Security Check” form or the “Confirm your identity with Facebook” form.
These forms allow you to contact Facebook directly to recover your account.
After you submit the form, Facebook will contact you via the email address you provided.
Usually, you will get a response from them in 1 to 5 business days.
In some cases, you need to wait longer for their response.
This is because Facebook receives too many reports daily, so it may take some time for them to reach your report.
Here are three ways that you can contact Facebook for assistance in unlocking your account.
Method 1: Report a login problem
- Go to https://m.facebook.com/support/forms/flow_view?id=357439354283890.
- Enter the email address associated with your Facebook account.
- Write a description of the problem and provide a screenshot (optional).
- Select “Next”, then “Submit” to submit the form.
The “Report a Login Problem” form is for users who cannot log in to their Facebook account.
Since you have been locked out of your Facebook account, you can use this form to contact Facebook.
If you can’t access the email address associated with your Facebook account, you can enter another one.
Here is an example of a description, “Hi Facebook, I got locked out of my account by mistake. I need assistance in unlocking it.”
Facebook may take 1 to 5 business days or longer to respond to you if there are too many submissions.
Method 2: Check the login prevention security
- Go to https://m.facebook.com/support/forms/flow_view?id=179049432194862.
- Enter the email address associated with your Facebook account.
- Write a description of the problem and provide a screenshot (optional).
- Select “Next”, then “Submit” to submit the form.
The “Login Prevention Security Check” form is for users who are unable to log in to their Facebook account due to the security check.
For example, if you didn’t receive the security code to unlock your account, you can use this form to contact Facebook for help.
Here is an example of a description, “Hello Facebook, my account was locked by mistake and I did not receive the security code to unlock it. I need assistance in unlocking it.”
Facebook will contact you via the email address you provided.
Method 3: Confirm your identity with Facebook
- Take a close-up photo of your ID in a well-lit room.
- Save photos to your mobile device or computer.
- Go to https://www.facebook.com/help/contact/515009838910929 and select “Get Started”.
- Follow the on-screen instructions to upload your ID.
The form “Confirm your identity with Facebook” is to verify your identity with Facebook to prove that you are the owner of the account.
You can use this form to contact Facebook if you need help unlocking your account.
Facebook will not reveal your ID to anyone and they will contact you in a few days with next steps to unlock your account.
How long is Facebook temporarily locked?
Facebook account is temporarily locked from 24 to 48 hours.
Your account will be unlocked as soon as you complete the on-screen instructions.
However, if you don’t receive the security code, you’ll need to contact Facebook for further assistance using the methods above.
Otherwise, your Facebook account may be permanently locked.
Conclusion
If you are using a third-party app or tool, your Facebook account may be temporarily locked.
In some cases, your account may be locked by mistake.
Many users who encountered this problem did not use any third-party apps or tools but the system detected it wrong.
If you regularly use Facebook, you should have a secondary account in case something happens to your main account.
If you’ve completed the form(s) above and still haven’t received a response from Facebook after a week, try submitting them again.
However, do not spam the forms as you may be blacklisted or blocked.
Read more
How to see your Facebook email address (4 steps)
How to delete your profile picture on Facebook
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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
