Most people I know just close the lid of their laptop, put it into hibernation. It’s quick, quick and hassle-free. However, every once in a while, you need to turn it off. The reasons can vary from installing/uninstalling new apps, fixing bugs or simply because it’s good for the health of your laptop. Some users find that they can’t turn it off anymore. Their Windows 10 laptop is stuck on screen off.
It’s a weird thing because you don’t know what to do. Most users simply wait it out and find that it’s a waste of time. Other users complained that the laptop shut down because the battery ran out. Here are some possible explanations and solutions.
Let’s get started.
1. Update Windows OS
Press Windows key + I on your keyboard to open Settings and click Update & Security.
Check for updates there and install, if you find any. That might resolve some known or even unknown bugs.
Once installed, restart your PC. Then check if the computer is stuck with the screen off.
2. Check if Application or Process is running
Some apps or processes may be running in the background. They may be preventing the computer from shutting down completely. Press the Ctrl+Shift+Esc keys to open the Task Manager and make sure all applications are closed before starting the shutdown.
Ideally, you should close all open windows and applications before shutting down. Windows takes longer to close these applications and may ask you to save your work before exiting. These can cause further delays or worse, errors.
3. Force shutdown
There is a way to force shutdown your computer, it only takes a few minutes. Press and hold the power button for a few seconds. Maybe the next time you shutdown, things will go more smoothly. If not, move on to the next point.
4. Troubleshooting Power Supply
Open Settings again (Windows key+I) and search for Find and fix problems with your computer’s power settings.
Click Advanced in the pop-up to select Apply automatic repair and click Next.
Follow the onscreen instructions from there to resolve the Windows 10 stuck on screen off error.
5. Quick Start
This solution is applicable to laptop users. Press Windows key + X to open the hidden menu and select Power Options there. Click Additional Power Settings.
That will open the Control Panel. Click Choose what the power buttons do.
Clicking Change settings is currently unavailable.
Scroll a little to turn off Fast Startup (recommended). Rescue.
Fast Startup helps to start your computer faster. However, it can interfere with the shutdown process. How? By going to advanced hibernation it means your system won’t shut down. Therefore, the boot time is faster. It is also known as Hybrid Shutdown. Microsoft support staff have acknowledged that there may be some compatibility issues. That means a fix may come in the future. Fingers crossed, huh?
6. Electrical diagram
Power plan can be changed and most Windows 10 users change it according to their individual needs. What happens when the lid of your laptop is closed or how long before the system goes to sleep, etc. Restoring these settings to defaults can solve the problem that the computer is stuck on shutdown. screen.
Go back to Power Options as in the step above and click Change plan settings.
Click Change advanced power settings.
Click Restore plan defaults then click Apply and OK.
7. Startup Applications
There are a number of applications and programs that are designed to launch when you start your computer. Depending on the number of applications and their complexity, startup and shutdown times may vary between computers. Good time to do some house cleaning. Download and open CCleaner or you can use any other reputable application.
Click Start in Tools
Select any apps you don’t want to launch at startup and click Disable here. That not only helps solve the problem of the computer getting stuck when the screen is turned off, but also improves the boot time.
Note: We know that CCleaner is infected
8. Update Intel Drivers
Open Device Manager from the Start menu and wait, scratch it. Intel has launched a utility tool that keeps all your drivers up to date. Just click on the link below to download and install it. I recommend doing it even if you don’t face any problems.
Intel drivers are known to cause problems when shutting down Windows. Note that it will also update the IMEI (Intel Management Tool Interface) driver which you may have seen in some other tutorials as a suggested step.
9. SFC . Scan
SFC scan’s system file checker will search for corrupted system files and attempt to repair them. Open Command Prompt with admin rights and issue below command.
sfc /scan now
Try shutting down your computer and see if you still have trouble.
Don’t close yourself
Ideally, the shutdown should be smooth and required occasionally. Being stuck on screen off is annoying, but you shouldn’t do it for hours either. If it doesn’t work for a few minutes unless an update is installed, follow this guide.
Next up: Want to intelligently customize your Windows 10 Start menu? Click the link below to learn how to do that.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
