How to Fix TikTok Messages Not Working

TikTok Direct Messages Not Right For You?

A lot of users are having trouble sending direct messages on TikTok.

Some users can’t seem to find the direct message option on TikTok.

Others are getting this error, “Only friends can send messages to each other”.

If you are experiencing one of these problems, you may be wondering why you are having this problem and how you can fix it.

At the end of the day, direct messaging is an important social feature on TikTok, so it’s essential to have it.

In the guide, you’ll learn why you can’t send messages on TikTok and how to fix it if it doesn’t work.

  • Why can’t I send messages on TikTok?
  • How to fix TikTok messages not working

Why can’t I send messages on TikTok?

You can’t send messages on TikTok because you’re under 16, you’re not a common follower with the user, or the user has their safety setting set to “None”.

Back in April 2020, TikTok implemented an age restriction on the direct message feature.

Because of age restrictions, only registered users 16 years of age or older can use the direct message feature.

If you are under 16, the “Messages” option will not be available to you.

TikTok’s response to this change is to keep young users safe on the platform.

Second, if you are not a general follower with the user, you cannot send them messages.

TikTok has a safety feature called “Who can send you direct messages” where users can choose who can send them direct messages.

That feature is set to “Friends” by default, which means only your followers that you follow back can send you direct messages.

If the user doesn’t change the “Who can direct message you” setting to “Everyone,” you won’t be able to send them a direct message unless you’re mutual followers.

Finally, if a user sets the “Who can send you direct messages” setting to “No one,” no one will be able to send them a direct message.

Even if you’re mutual followers, you won’t be able to send them messages.

How to fix TikTok messages not working

To fix TikTok messages not working, you can either create a new TikTok account, follow the user (and ask them to follow you back), or contact TikTok support to change your date of birth. .

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TikTok does not allow users under the age of 16 to use the direct message feature.

If your account was registered under the age of 16, you’ll need to sign up for a new account or contact TikTok support to change your date of birth.

Otherwise, you won’t be able to send messages directly on TikTok.

Creating a new account allows you to set a new date of birth, so you can set your age to 16 and up.

You will then be able to send messages to everyone.

If you don’t care about your existing account, creating a new account is the best option for you.

However, if you already have a lot of followers on your existing account then you can contact TikTok support to change your date of birth.

Alternatively, you can wait until you turn 16 to use this feature.

If you’re over 16 and direct messages aren’t working for you, you may need to follow the user and ask them to follow you back to send the message.

This is because the “Who can send you direct messages” setting is set to “Friends” by default.

Here are three methods that you can use (detailed) to get direct messages working again on TikTok.

1. Create a new TikTok account

TikTok birthday

Create a new TikTok account and set your age to 16 or older (e.g. January 1, 200).

The first method you can use is to create a new TikTok account.

If you are under 16, this is the method that you want to use.

Furthermore, if you don’t care about your existing account, then creating a new TikTok account is the best method for you.

With a new TikTok account, you’ll be able to set a new birthday to meet the minimum age requirement to use direct messages on TikTok.

Here’s how you can create a new TikTok account with a minimum age requirement to send messages:

  1. Open TikTok on your mobile device (you can also use desktop for this).
  2. Tap one of the subscription options.
  3. When choosing your date of birth, be sure to set your age to 16 or older (e.g. January 1, 2000).
  4. Enter your email address.
  5. Set password.
  6. Complete the reCAPTCHA to prove you’re not a bot.
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Once you’ve created a new account and set your age to 16 or older, you’ll be able to use direct messaging!

Just navigate to the user’s profile > three dots > send message > send.

If you don’t want to create a new account, you’ll need to wait until you’re 16 years old.

That is if you set your actual date of birth when creating your TikTok account.

2. Follow users and ask them to follow you back

Can't send messages on TikTok

Follow users and wait for them to follow you back before sending them a message.

The second method you can try is to follow the user and ask them to follow you back.

If a user already follows you, you can try following them back before sending them a direct message.

This method is for users over 16 years old and has direct messaging feature.

If you are under 16 years old, this method will not work for you as the “Send Message” option will not be available to you.

TikTok has a “Who can send you direct messages” setting set to “Friends” by default.

This means that only your followers that you follow back can send you direct messages on TikTok.

If you want to allow people to send you messages, you need to change the setting “Who can send you direct messages” to “Everyone”.

Similarly, if you want to send someone a message on TikTok, you may need to be a follower of each other first.

Therefore, you need to follow the person and wait for them to follow you back before you can send them a message.

If not, the person needs to change the “Who can send you direct messages” setting to “Everyone.”

3. Contact TikTok support to change your date of birth

How to fix TikTok messages not working

Report an issue on the app and request that your date of birth be changed to 01/01/2005 (provided you are 16 or older).

The final method that you can use is to contact TikTok to change your date of birth.

This method is for users who have registered for a TikTok account under the age of 16.

You can only use the direct message feature if you are 16 years of age or older.

So, if you’ve signed up for an account under the age of 16, you won’t be able to send messages on TikTok.

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However, there is no setting on TikTok where you can change your date of birth so you have to contact TikTok to change it.

Here’s how you can contact TikTok to change your date of birth and show message preferences:

  1. Open TikTok on your mobile device.
  2. Access your TikTok profile by tapping the “Me” icon on the bottom navigation bar.
  3. Tap the three dots.
  4. Scroll down and tap “Report a problem”.
  5. Navigate to Select Theme > Accounts and Profiles > Edit Profile > More > Still having problems.
  6. Explain that you set the wrong birthday when you signed up for an account and you want to change it.
  7. Tap on “Report”.

Make sure to ask TikTok to change your date of birth to the year in which you’ll be 16 or older.

Otherwise, you will not be able to use the direct message feature.

After you submit your report, wait for TikTok’s response.

If your request is successful, you’ll be able to see a “Send Message” option when you tap the three dots on someone’s profile.

Conclusion

Messaging on TikTok is one of the most important social features on the platform.

However, with age restrictions and safety settings, not everyone can send messages on TikTok.

Fortunately, there are several methods that you can use to bypass the limitations listed in this article.

If you don’t want to use any of these methods, you can choose to wait until you turn 16.

Once you turn 16, the “Send Message” option becomes available to you when you tap the three dots on someone’s profile.

Otherwise, the option won’t show up.

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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/

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