Are you getting the “There was a problem Tap to retry” error on YouTube?
A lot of YouTube users have encountered this error before when they tried to play a video.
This can be frustrating because you probably didn’t do anything to cause the error.
Video streaming errors are quite common on YouTube but can be easily fixed.
However, some errors cannot be fixed because the problem may be caused by YouTube.
If that’s the case, there’s really nothing you can do but wait.
In this article, you’ll learn why you’re getting the “An error occurred, tap to try again” error on YouTube and how to fix it.
By the end of the article, you should be able to identify the cause of the error and ultimately fix it.
- Why is my YouTube saying “There was a problem Tap to retry”?
- How to fix “There was a problem Tap to try again” error on YouTube
- Conclusion
Why is my YouTube saying “There was a problem Tap to retry”?
YouTube says “There was a problem Tap to retry” because it could be a bug or you’re having network issues.
If YouTube goes down, you won’t be able to watch any videos until YouTube fixes the issue on their end.
On the other hand, if you have network problems, you have to fix the problem yourself.
If YouTube stops working, you’ll get a “Something went wrong, tap to try again” error whenever you try to play a video.
Otherwise, you may have network problems (which are fixable).
To get started, the first thing you want to do is check if YouTube is down.
You can do so by visiting the DownDetector website and Twitter.
If YouTube goes down, there will be a big spike on the DownDetector graph.
If there are small spikes it means “Something went wrong, tap to try again” not a global problem.
However, if there is a large spike, then there is a high chance that YouTube is indeed down.
On November 12, 2020, YouTube was shut down globally.
YouTube caused global outrage on November 12, 2020 when it failed to play videos.
The YouTube app, music, TV, desktop site, and community forum all experienced disruptions.
Here’s what the chart looked like that day:
When that happens, the media will be the first to report on it.
Therefore, doing a quick Google search for “YouTube down” will give you all the information you need.
Along with accessing the DownDetector chart on YouTube, you can also check Twitter for updates.
Usually, when a major platform like YouTube goes down, someone tweets about it.
On November 12, 2020, hashtags #YouTubeDOWN is trending on Twitter.
You can search for this hashtag on Twitter and see if people are actively tweeting it.
You can also search for “YouTube down” on Twitter to check if people are actively discussing it.
If you see a lot of tweets with the hashtag #YouTubeDOWN, there’s a good chance that YouTube is currently down.
If the problem persists, YouTube will tweet about it on their official Twitter account(s).
If you’re having trouble watching videos on YouTube right now, you’re not alone – our team is aware of the problem and is working on a fix. We will follow up here with any updates.
– YouTube Groups (@TeamYouTube) November 12, 2020
YouTube is known to have almost 100% uptime, so global outrage is unlikely.
However, other major social media platforms like Instagram have had problems several times a year, so this is not unusual.
These outrages are bound to happen, and the best thing to do is spread awareness about it.
You can do so by reporting the issue on a variety of crash detection devices and posting it on other social media platforms using the appropriate hashtags.
At 9:13 PM EST, YouTube tweeted that the outage was fixed across all of their services:
…And we’re back – we’re so sorry to interrupt. This issue has been fixed on all YouTube devices and services, thanks for being patient with us ❤️ https://t.co/1s0qbxQqc6
– YouTube Groups (@TeamYouTube) November 12, 2020
The outrage lasted for more than two hours after it was finally fixed.
The user managed to play the YouTube video after restarting the app or refreshing the page.
How to fix “There was a problem Tap to try again” error on YouTube
To fix the “An error occurred, tap to try again” error on YouTube, you can try to force restart your device, reset network settings, or wait until YouTube fixes the error on their side (if YouTube is down).
If YouTube has a problem, you need to wait for them to fix it on their side.
However, if YouTube doesn’t stop working, you can try to force restart your device or reset your network settings.
If YouTube goes down, you won’t be able to use their service until they fix the problem on their side.
However, if YouTube doesn’t stop working, then the “Something went wrong Tap to try again” error is most likely caused by a network problem.
iPhone users tend to encounter this problem more than Android users.
If you’re using YouTube on your desktop, you’ll see a different error message.
If you’re having issues with the YouTube app, you can try to force restart your device and see if that solves the problem.
Alternatively, you can reset your network settings to fix any connectivity issues.
Here’s how you can use these methods in detail.
1. Force restart your device
The first method is to force restart/hard reboot your device.
Force restarting your device can help resolve common issues you may encounter.
According to a Reddit discussion thread, most users have been able to resolve the YouTube “There was a problem, tap to try again” error after force restarting their device.
Force restarting your device is simple.
Here’s how you can force restart your iPhone without the home button:
- Press the up button, then repeatedly press the down button.
- Hold the side button until you see the Apple logo.
Here’s how you can force restart your iPhone with the home button:
- Hold down the home button and the side button.
- Release the buttons when you see the Apple logo.
Here’s how you can force restart your Android device:
- Hold down the volume down button and the power button.
- Release the buttons after the device has powered off.
After you force restart your device, open YouTube and try to play the video.
Videos will be playable without interruption.
2. Reset network settings
The second method is to reset your network settings.
However, you should only use this method if the first method doesn’t work.
This is because resetting the network settings will erase all your existing Wi-Fi passwords.
It will also clear your VPN, APN and cellular settings.
So you will have to reconfigure them after resetting the network settings (which can be tricky).
Here’s how you can reset your network settings on your iPhone:
- Go to your Settings.
- Navigate to General > Reset > Reset Network Settings.
Here’s how you can reset your network settings on an Android device:
- Go to your Settings.
- Navigate to General Management/System.
- Tap Reset/Reset options > Reset network settings.
- Confirm reset.
According to a discussion thread on Reddit, the vast majority of users have resolved the “There was a problem, tap to try again” error on YouTube after resetting their network settings.
This is because resetting your network settings should help fix any Wi-Fi connectivity issues you might be having.
So the next time you connect to Wi-Fi, you’ll be able to playback YouTube videos.
3. Wait for YouTube to fix the error
In case YouTube crashes, you have to wait for them to fix it.
As mentioned earlier in the article, you can check the status of YouTube by visiting the DownDetector website or Twitter.
You can also search for any media mentions.
If YouTube is down, there’s nothing you can do to fix the “An error occurred, tap to try again” error.
So don’t bother to force restart your device or reset network settings as they are not needed.
You will end up wasting your time if you do.
The last time YouTube was down, it took them over 2 hours to fix the problem.
Until then, you have to be patient and wait for the update on YouTube Official Twitter account.
Conclusion
Now, YouTube has grown into one of the largest social media platforms in the world, entertaining nearly 2 billion people every month.
An outrage like the event on November 12, 2020 drew so much attention that many users expressed their disappointment on other social networks such as Twitter.
Unfortunately, the social media giants are not immune to server issues, so it’s not uncommon for you to experience interruptions while using the platform(s).
In short, if you’re getting a “Something went wrong, tap to try again” error on YouTube, it’s likely YouTube is down.
If that’s the case, you have to be patient until they’re done.
If not, you may be experiencing network issues that can be resolved by force restarting the device or resetting network settings.
Some of these solutions fixed it for most users (as extrapolated in the article).
Read more
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Author: Lim How Wei is the founder of Followchain. Follow him on Instagram.
Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
