Profile viewing history not showing or working for you on TikTok?
The option was introduced in February 2022.
It allows you to see who viewed your TikTok profile in the last 30 days.
However, both you and other users need to enable this option.
If you visit another user’s profile and they have this option enabled, they may know that you viewed their profile.
In this guide you will learn why you can’t see profile views on TikTok and how profile view history if it’s not visible or active.
- Why can’t I see profile views on TikTok?
- How to fix profile viewing history not showing on TikTok
Why can’t I see profile views on TikTok?
You can’t see profile views on TikTok because you’re under 16 or have more than 5,000 followers.
According to TikTok, only users aged 16 and over have access to the profile viewing history feature.
You also need to have less than 5,000 followers to access this feature.
Your age is set through your TikTok profile > Menu > Settings & Privacy > Manage Account > Date of Birth.
If you have set your date of birth, you cannot change it on the app.
Instead, you need to contact TikTok to change your account information.
These requests are not stated on the TikTok app, so many users don’t know why they can’t access the profile viewing history feature.
How to fix profile viewing history not showing on TikTok
To fix your profile viewing history not showing up on TikTok, you need to contact TikTok or create a new account.
You can contact TikTok on the app or use the feedback form.
If you’re using the app, navigate to your profile > Menu > Settings and privacy > Report a problem.
If you wrongly set your date of birth to 16 or under, you need to ask TikTok to change it.
Conversely, if you’ve set your birthday to be 16 or older, but the profile view history option still doesn’t show up, you’ll need to ask TikTok to fix it.
That said, if you have 5,000 or more followers, your account won’t be eligible for this feature.
If that’s the case, you need to create another TikTok account or use one with less than 5,000 followers.
Here are 2 ways to fix TikTok profile viewing history not showing.
1. Contact TikTok
The first method is to contact TikTok.
There are several ways to contact TikTok.
You can report an issue on the app or use the TikTok feedback form.
To report an issue on an app, navigate to your profile > Menu > Settings and privacy > Report a problem.
After you tap “Report a problem,” select the appropriate help category, tap “Need more help?”, describe your problem, and tap “Report.”
The second way is to use the TikTok feedback form.
Once you’re in the form, enter your email address (linked to your TikTok account) and username.
Select “Change Account Info” as the subject and “More” as the subtopic.
Finally, describe the problem you’re having and submit the form.
TikTok will reply to you via email in 1 to 3 business days.
Here’s an example of a description, “Hi TikTok, I’m over 16 and my account has less than 5,000 followers, but I still don’t have the ‘Profile Viewing History’ feature.” Please help me fix this.”
Remember that if you’re under 16 or don’t have less than 5,000 followers, TikTok won’t be able to help you.
This is because you don’t meet the requirements to see your profile views.
2. Create a new TikTok account
The requirement for the profile viewing history feature is to be at least 16 years old and you must have less than 5,000 followers.
If you don’t meet the requirements, your best bet is to create a new TikTok account.
Alternatively, you can use another TikTok account with less than 5,000 followers.
To create a new account, open TikTok, tap “Profile,” tap your username in the top navigation bar, and tap “Add Account.”
After you tap “Add account”, sign up using your phone number, email address, or social media platform.
When you are creating a new account, make sure to set your date of birth so that you are 16 years or older.
This is because the minimum age requirement for the profile view history feature is 16 years old.
Conclusion
Some users have the option of viewing profile history on one TikTok account but not the other.
This is usually because they have more than 5,000 followers on one account.
Unfortunately, if you have more than 5,000 TikTok followers, you don’t have access to the profile viewing history option.
Don’t know why TikTok implemented this restriction, but you can’t bypass it unless you create a new account.
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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
