Has your Overwatch 2 account been deleted or lost progress?
All your stats, cosmetics, items and skins gone?
Overwatch 2 was released on October 4, 2022.
Since its release, the game has had many known issues.
Some known issues are server disconnects, cosmetics, items, currency not showing up, and others.
In this guide you will learn why your Overwatch 2 account was deleted and how to fix/recover lost progress or stats.
- Why was my Overwatch 2 account deleted?
- How to fix Overwatch 2 account deleted or lost progress
Why was my Overwatch 2 account deleted?
Your Overwatch 2 account has been deleted because you haven’t completed the account merge process or the account hasn’t been synced.
If you have merged your accounts, you need to wait for the items from Overwatch 1 to transfer to Overwatch 2.
According to an Overwatch announcement by Jodie, a community manager, the process took a long time because the player database was overloaded.
According to a post by a technical forum agent, he said that the issue is currently under investigation.
Many players are complaining about this on the Blizzard forums.
“Is 5/6 years of playing Overwatch over? Luckily I got into the game, but I had to redo everything from scratch. Every hero is locked and I don’t have any of my old cosmetics. Send help”.
“The same thing happened to me, I don’t have the option to merge accounts. I signed in, but only my PC account shows up and not my PS4 account and everything is gone. They should have left it exactly that way for the beta because everything was there and everything delivered fine.
How to fix Overwatch 2 account deleted or lost progress
To fix the progress of Overwatch 2 account deletion or loss, you will need to link your console account to Battle.net and wait for your items to sync (this may take a long time due to the delay. server crash).
If you’ve mistakenly locked a hero or an item, you’ll need to open a support ticket on Battle.net.
Fix 1: Link your console account to Battle.net
- Sign in to Overwatch from your console account.
- Follow the on-screen instructions to scan the QR Code on your mobile phone.
- Enter the code shown on your console to connect or create your Blizzard Battle.net Account.
- You will be prompted to confirm your account the next time you log in to the game to merge your accounts.
Source: Mege account FAQ.
Fix 2: Wait for your item to pass through
- Blizzard mentioned that the player database is overloaded, it will take longer for your Overwatch items to migrate to Overwatch 2.
- They are currently investigating the issue and rolling out a client-side fix over the next few weeks.
- No player data is deleted or lost.
Source: Overwatch 2 launch status update.
Fix 3: Open a support ticket
- Go to https://us.battle.net/support/en/games/overwatch.
- Select the “Technical” option.
- Click the “Contact Support” button.
- Include a description of your problem.
- Select “I still need help”.
- Select “Technical” > Your Platform > Couldn’t Connect > Contact Us.
- Sign in to your Battle.net account to submit a web ticket.
read more
How to fix error code BC-153 in Overwatch 2
How to fix Account Merge not working in Overwatch 2
How to fix missing cosmetics and skins in Overwatch 2
Categories: How to
Source: thpttranhungdao.edu.vn/en/
