How to Fix Cannot Use the Content Error on PS4

Are you getting a “Content cannot be used” error on your PlayStation 4?

The error code occurs when you try to play a digital game on PS4.

This can also happen when you try to activate or deactivate My PlayStation in “Main” mode.

If you try to play a game that you purchased, you will receive this message.

It persists even if you have internet access and the PlayStation Store.

In this guide, you will learn how to fix the “Cannot use content” error on PS4 or PlayStation Network (PSN).

How to Fix the Error Can’t Use Content on PS4

To fix the error can’t use content on PS4, you need to activate PS4 as your main system.

If not possible, you can try changing the primary DNS to 1.1.1.1 and the secondary DNS to 1.0.0.1.

You can also try using a mobile hotspot or deactivate all consoles associated with your account.

Fix 1: Enable PS4 as your primary system

  1. Open your PS4 settings.
  2. Select “Account Management”.
  3. Select “Activate as your primary PS4”.
  4. Select “Activate”, then select “Change to this PS4”.

Tip: If you can’t make your PS4 your primary system, follow the fixes below.

Fix 2: Change your DNS

  1. PS4’s settings menu > Network > Set up an Internet connection.
  2. Choose Wi-Fi or LAN, depending on your connection type.
  3. IP address settings: Custom.
  4. DHCP Server Name: Not specified.
  5. DNS settings: Manual.
  6. Primary DNS: 1.1.1.1.
  7. Secondary DNS: 1.0.0.1.
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Tip: If the above DNS doesn’t work, try setting 8.8.8.8 as primary DNS and 8.8.4.4 as secondary DNS.

Fix 3: Connect to your mobile hotspot

  1. Turn on your mobile hotspot (on iOS/Android).
  2. PS4’s settings menu > Network > Set up an Internet connection.
  3. Select “Use Wi-Fi” and choose your mobile hotspot name.
  4. Activate PS4 as your primary system.

Tip: Once you’re connected to your phone’s hotspot, wait a while and then activate PlayStation as the primary system and you can play the game again (you can reconnect to Wi-Fi later) .

Fix 4: Disable all dashboards associated with your account

  1. Go to the PlayStation website and sign in to your account.
  2. Click on your profile picture > Account Settings > Device Management.
  3. Select “PlayStation Console” and select “Deactivate All Devices”.
  4. Go back to your PS4 > Settings > Account Management > Activate as your primary PS4.

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Categories: How to
Source: thpttranhungdao.edu.vn/en/

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