WhatsApp adds a lot of new features in every update except for the one we all complain about – sending images without loss of quality. However, this is not a big deal because you can send the images as a document without losing quality. But recently, this feature has also been affected and a lot of users have complained that they cannot send many documents on WhatsApp using their Android device.
Especially when you’ve taken a lot of photos of an event and want to send it as a document on WhatsApp without losing quality – to say the least, this error is annoying. We faced this problem ourselves and looked at a few ways to fix it. Let us show you as well to help fix it for you.
1. Check WhatsApp permissions
If WhatsApp on your Android device does not have permission to access your files, you will not be able to send documents. Therefore, make sure that the necessary permissions are granted to WhatsApp. Here’s how to check.
Step 1: Long press WhatsApp on your app drawer and select app info.
Step 2: Click Permissions.
Step 3: Select ‘Photos and Videos’ and ‘Music and Audio’ and select the Allow option.
2. Check if you are using a linked device
WhatsApp recently announced a feature that allows you to use it on multiple phones. This works by linking a device that you have registered WhatsApp on. However, if you are using WhatsApp on the linked device, you may not be able to access all the features properly and you may have problems not being able to send many documents.
Here’s how to check if you’re using a linked device.
Step 1: Open WhatsApp. Tap the three-dot icon and select Settings.
Step 2: You will be able to see if your device is a linked device.
If yes, you can try sending multiple documents on WhatsApp using rooted device.
Also read: How to fix it if you can’t use WhatsApp on two devices.
3. Check the document size
WhatsApp allows you to send documents up to 2GB in size. So make sure that the documents you’re trying to send don’t exceed 2GB individually.
4. Check the network connection
If you can’t send a lot of documents on WhatsApp, you are most likely working on a slow internet connection. Therefore, make sure you are on a Wi-Fi network or mobile data plan that is working with good speed.
5. Restart WhatsApp
At times, WhatsApp on your phone may encounter an error that does not allow you to upload multiple documents to a chat. Restarting WhatsApp on your phone will start a new session, and a session may be error-free.
Step 1: Open the app switcher menu and close WhatsApp.
Step 2: Open WhatsApp from your app drawer and try to upload the file.
6. Restart the device
WhatsApp may be having trouble accessing files on your device. This problem can be caused by a bug in your system so try restarting your phone to fix the same error. Most likely the error will be cleared since all activities shut down and start again after restarting your phone.
We are using a OnePlus device to illustrate this. However, the steps will remain the same for other Android devices.
Step 1: Use the Power button + Volume up or down button or simply press and hold the power button to open the device’s power menu.
Step 2: You will find the option to restart your device.
7. Update WhatsApp
If many users are facing the problem of not being able to upload multiple documents at the same time, WhatsApp will surely take note and release an update to fix the error. Therefore, make sure that you are running the latest version of WhatsApp on your phone.
Step 1: Open WhatsApp on Play Store or App Store from the link below.
Step 2: Tap Update.
8. Clear WhatsApp Cache
Clearing the cache for an app on your Android device will delete all the accumulated junk files that could be the cause of execution errors. Therefore, as a rule of thumb, clearing cache is basically used as an attempt to fix any problems with apps on your Android phone. The same goes for the problem of not being able to send multiple documents on WhatsApp.
So here is how to clear cache on WhatsApp.
Step 1: Long press on the WhatsApp icon.
Step 2: Tap App info.
Step 3: Click on Storage usage.
Step 4: Select Clear cache.
9. Reinstall WhatsApp
As a last resort, you can try reinstalling WhatsApp on your phone. However, we recommend that you make sure that your WhatsApp chats are backed up as they will all be deleted once you uninstall them. Thanks to end-to-end encryption, it’s nearly impossible to retrieve deleted chats unless you back them up.
Step 1: Long press on the WhatsApp icon.
Step 2: Tap App info. Now uninstall WhatsApp from your phone.
Step 2: Open WhatsApp on Play Store or App Store to reinstall WhatsApp.
That’s everything you need to do if you can’t send a lot of documents on WhatsApp. However, if you have any further questions, check out the FAQ section below.
WhatsApp Documents FAQ
1. How many documents can you send at once on WhatsApp?
You can send up to 100 files at once on WhatsApp.
2. Can you send images as documents on WhatsApp on iPhone?
Correct. However, it’s not as easy as sending it on an Android device. First, you need to save the image in the Files app on your iPhone, then send it as a document on WhatsApp.
3. How much does the image quality on WhatsApp decrease?
Image quality drops about 70% on WhatsApp.
We hope this article helped you fix the problem of not being able to send multiple documents on WhatsApp. However, WhatsApp will work on the update with no loss of image quality. This way, sending photos as a document can be completely eliminated – without a preview!
Categories: How to
Source: thpttranhungdao.edu.vn/en/
