8 Best Fixes for MSINFO32 Utility Not Opening in Windows 11

MSINFO32 is a handy system utility that displays complete information about your computer’s hardware and software. You can check the model number, name, size and driver location of all computer components using this utility. However, some users have problems with the MSINFO32 utility that prevents it from launching on their computers.

There could be several reasons behind this problem. From a background service glitch to corrupt system files or an interfering security program, it’s hard to narrow down to a single cause. But don’t fret. We will list many fixes to help you open the MSINFO32 utility on your computer.

1. Sign out and sign in to Windows

Before performing any advanced fixes, sign out of your account on your Windows computer. It will close all active programs, including those that are running but not launching. Here’s how to do it:

Step 1: Right-click the Start button to open the Power User menu.

Step 2: Hover on the ‘Shut down or sign out’ option and click on the Sign out option. Windows will sign you out of your account.

Step 3: Click on the lock screen and then enter the password on your login screen. Press Enter to log back into your computer.

Next, run the MSINFO32 utility and check if it launches without any problems.

2. Restart your computer

If you’ve tried shutting down your Windows computer but the problem persists, consider restarting it. Window 11 uses Fast Startup by default, doesn’t close any kernel or system level processes and instead puts them into hibernation. So reboot will force Windows to restart all background services. This is the way:

Step 1: Press the Alt + F4 key combination to open the Shut Down Windows utility.

Step 2: Select the Restart option from the drop-down menu and click the OK button.

After your computer restarts, log into Windows and run the MSIINFO32 utility to check if it works.

3. Configure Windows Management Instrumentation Service

MSINFO32 relies on the Windows Management Instrumentation service to collect data about system components. If the service is not running or is disabled on your computer, MSINFO32 will not work properly. So you have to configure the WMI service to start automatically. This is the way:

Step 1: Press the Windows + S key combination to open Windows Search. Type Service.msc and press Enter.

Step 2: In the Services window, find the ‘Windows Management Instrumentation’ service. Right click on it to open the context menu and select the Properties option.

Step 3: Click on the Startup Type option and select the Automatic option from the drop-down list. Then click the Apply button.

Step 4: In the Service Status section, click the Start button to start the service. Then click the OK button.

Step 5: Close the Services window. Try launching the MSINFO32 application now and check if it shows details about your computer hardware and software.

4. Clean Boot Your Computer

Services related to third-party applications may conflict with system applications. To narrow this down, you can perform a clean boot with only Microsoft services enabled. If the MSINFO32 works fine after a clean boot, you can re-enable the third-party services one by one and find the conflicting application. Here’s how to do it

Step 1: Press the Windows + S key combination to open Windows Search. Type msconfig and press Enter.

Step 2: Click the Services tab.

Step 3: Click the ‘Hide all Microsoft Services’ checkbox. Then, click the Disable All button. Press the Apply button. Then, click the OK button.

Step 4: The System Configuration pop-up will appear. Click the Restart button to apply the changes to your computer.

If the MSINFO32 utility works fine on your computer, a third-party application is interfering with it. So you need to re-enable the services related to one application and disable the rest and repeat this cycle. Performing a clean boot is a comprehensive process in which you must keep searching until you find an intermediary service.

5. Disable the anti-virus program

Windows Defender or a third-party antivirus program may falsely mark the MSINFO32 application as a malicious program and prevent it from running. So you need to temporarily disable Windows Defender on your computer. Here’s how to do it:

Step 1: Press the Windows key and type Windows Security. Click the Open option.

Step 2: On the home page of the Windows Security app, click the ‘Virus and threat protection’ icon.

Step 3: Then find the ‘Virus and threat protection settings’ section and click on the Manage settings option.

Step 4: Click the toggle under Real-Time Protection to temporarily disable Windows Defender.

Step 5: User Account Control will open. Click the Yes button.

If you use a third-party antivirus program, open its protection settings and disable it for a short time or until the next reboot.

6. Run SFC and DISM . Scan

Microsoft makes available tools to repair Windows image services and system files. You need to run an SFC (System File Checker) scan first to check and repair system files. Then, running a DISM (Deployment Image Servicing and Management) scan should fix the problem with the component repository of the Windows image. Here’s how to do it:

Step 1: Press the Windows key and type cmd. Click the Run as administrator option.

Step 2: User Account Control will pop up. Click the Yes button.

Step 3: In the Terminal window, type the following command and press Enter:

SFC /scan

Step 4: After the SFC scan is complete, enter cls to remove Terminal.

Step 5: Then type the following commands and execute them one by one.

DISM /Online /Cleanup Image /DISM Health Check /Online /Cleanup Image /ScanHealth DISM /Online /Cleanup Image /Health Restore

SFC and DISM scanning will take a long time. Wait patiently for them to complete and restart your PC.

7. Uninstall Recent Windows Updates

If you cannot launch the MSINFO32 utility after a recent Windows update, you must rollback the update. You can always reinstall the update later. This is the way:

Step 1: Press the Windows + I key combination to open the Power User menu. Click the Install option.

Step 2: Click the Windows Update icon in the upper right corner.

Step 3: Click on the Update History option.

Step 4: Scroll down and click on the option to Uninstall updates.

Step 5: You need to install the latest update from your system. So click the Uninstall button next to the latest update item.

Step 6: Confirm your action and click the Uninstall button again.

Windows will remove the update from your system. Restart the computer.

8. Perform a system restore

After exhausting all the above options, Windows System Restore is the last resort to restore the MSINFO32 to a working state. It will restore Windows to the point when everything was working. You will lose any installed programs once the restore point is created. Here’s how to do it:

Step 1: Press the Windows + R keyboard shortcut to open the Run dialog box. Type rstrui and press Enter.

Step 2: The System Restore utility will launch. Click the Next button.

Step 3: It will bring up a list of available restore points. Select a restore point and click the ‘Scan for affected programs’ checkbox.

Step 4: Record the names or take a screenshot of the programs and click the Close button.

Step 5: Click the Next button.

Step 6: Check the restore point description again and press the Done button.

Step 7: You will see a warning before starting System Restore. Click the Yes button to continue.

System Restore will begin reverting the changes made to your system. It will automatically reboot your system to apply the changes. After you start the desktop, run the MSINFO32 utility.

Check system configuration with no errors

MSINFO32 is an important system component that you will always refer to when troubleshooting your system. However, sometimes it can work and fail to launch. We hope these fixes can bring the extension back to normal working condition.

Categories: How to
Source: thpttranhungdao.edu.vn/en/