3 Fixes for Face ID Not Working in Notes on iPhone

Quick Tips

  • Go to Face ID and Passcode > Other Apps > Enable for Notes.
  • Open Settings > Face ID and Passcode > Set Up Alternative Appearance.
  • Open Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

Basic Fixes

  • Clean the true-depth camera: Apple recommends using a clean, damp-free lint cloth and some warm, soapy water for this purpose. After you clean the Notch area, try using Face ID to unlock the Note.
  • Unlock and lock your note again: Open the Notes app > Unlock it > Remove the lock and then add the lock again.
  • Force quit and relaunch the Notes app: This will give the app a fresh start on your iPhone if it has been running in the background for quite some time.
  • Update iOS to update the Notes app: Open Settings > General > Software Update.

Fix 1: Check if Face ID Is Enabled for Notes App

While several note-taking apps are available for iPhone, the default Notes app is convenient option to jot down thoughts and ideas. If you have protected a note or more using Face ID, but it is not working on your iPhone, you should check whether you did enable Face ID in the Notes app. Follow these steps to inspect that.

Step 1: Open Settings > Notes > Password.

Step 2: From the following screen, ensure that Face ID is enabled. If not then tap the toggle to enable it.

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password settings notes iPhone

use face id notes app settings iPhone

Step 3: Go back and then go to Face ID and Passcode > Other Apps > Enable for Notes.

other apps face id settings iphone 1

enable face id for notes iPhone

Fix 2: Set up an Alternative Appearance

With the iOS 12 update, Apple brought the Alternative Appearance in Face ID for the iPhone. You can use this feature, especially if you wear glasses or someone from your family needs to access your iPhone. You can easily set this up by following these steps.

Step 1: Open Settings > Face ID and Passcode > Set Up Alternative Appearance.

face id and passcode settings iphone

set up alternative appearance iPhone

Step 2: Follow the on-screen instructions to enter your facial data.

Fix 3: Reset All Settings

If nothing works, you can reset all settings on your iPhone. This will restore all system settings to default.

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