Why Does Instagram Say I Have a Message When I Don’t

Quick Fixes

  • Check pending message requests.
  • Sign out and reauthenticate your Instagram account.
  • Clear the app cache.

Why Do I Have Unread Message Notifications When There Aren’t Any?

This annoying situation can happen due to the following reasons:

  • Failed message loading – Instagram may fail to load new messages when there is an issue with internet connectivity.
  • Corrupt cache – Corrupt cache data can create false Instagram message notifications.
  • App glitch or bug – An existing bug is triggering the unread message notification even when you’ve read all messages.
  • Unread messages – You’ve left some unread messages long down the list.
  • Unsent messages – The sender has unsend the Instagram message.

Common Fixes

  • Check pending message requests – Open Instagram, tap Messages in the top-right, and press Requests under the Instagram Notes section.
  • Refresh Messages – Open the Messages tab and do a swipe-down gesture to refresh and load conversations.
  • Update Instagram – Open Google Play Store or Apple App Store, search Instagram, and tap Update.

Fix 1: Clear Instagram Cache

If the Instagram app cache is corrupt, it can falsely throw the unread message notification. You can manually clear the Instagram cache on your phone to resolve the issue.

On Android – Long-press the Instagram icon to open App info, tap Storage and cache, and press Clear cache.

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1 Instagram app storage

2 clear Instagram cache

On iOS – Since iOS doesn’t offer a way to manually clear the app cache, uninstalling and reinstalling the Instagram app fixes the problem. Long-press the Instagram icon to Remove App and re-install it from the App Store.

Fix 2: Check Messages on Instagram Desktop

If you don’t spot any new message in the Instagram app, checking its desktop or web version might reveal an unread message or request, creating a recurring unread notification.

Open your account in the Instagram Desktop app or its web interface and click Messages in the left sidebar. Check for any unread messages or requests.

Instagram web

Fix 3: Sign Out and Re-authenticate Account

Logging out and signing back in is another effective method to get rid of Instagram ghost message notifications.

Open your Instagram profile, tap the hamburger menu at the top-right, and scroll down to press Log out. Further, sign into the app with the correct account credentials.

3 Instagram profile

4 log out Instagram

Fix 4: Unlink Your Facebook Account

Linking your Instagram account to Facebook is another common underlying culprit behind ghost message notifications in the app. Head to your Instagram account settings to disable it.

Step 1: Open your Instagram profile, tap the Hamburger menu in the top-right to open Accounts Center.

Step 2: Tap Accounts and press Remove next to the linked Facebook account. Confirm your action when prompted.

5 meta accounts center

6 configure account

7 unlink Facebook account

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