Remote Desktop Protocol or RDP is a key feature in Windows 10 Pro. Once that feature is enabled, you can connect to computers on the network, for troubleshooting or to work from that computer/server.
But sometimes it can stop working suddenly and cause users like us to fix it. So, if you are having connection problems with Windows Remote Desktop, here are a few solutions that might work for you.
As usual, we will move from the easy solution to the slightly complicated one. Start.
1. Is your remote desktop turned on?
I know, you have to check that when you get the error. However, for those who haven’t checked, here’s how you can check.
Type remote setting in the Start Menu. That will show Allow remote access to your computer card on your PC. Click on it to open System Properties.
Here, select the ‘Allow Remote Assistant…’ checkbox under Remote Support. Also, you want to tick the checkbox under ‘Allow remote connections..’ to allow connection to your system.
Once done, press the OK button to save your settings.
2. Check firewall settings
Next, check that Remote Desktop is enabled in Windows Defender Firewall. To do so, type firewall in the Start menu.
Now select the Windows Defender Firewall option and tap on the ‘Allow an app or feature’ option on the right panel.
That will show you all the apps and features currently on your system. All you have to do is tap the Change settings button to activate the control panel below.
Scroll down and see if Remote Desktop is enabled. If not, check the box next to it.
3. Check Windows Registry
The Windows registry is a good place to check if all Remote Desktop related keys and values are set to their respective values.
However, proceed with caution with the contained Windows Registry as it contains all the configurations used by your Windows PC. So you may want to back up the registry values before making any changes.
To open the Registry, type re-edit on the Start menu and the Subscriptions tool will show up almost immediately. Tap it and click OK on the confirmation pop-up.
Next, navigate to the path below:
HKLM:\Software\Microsoft\Terminal Server Client
Now, right-click inside the Terminal Server Client and select New > DWORD. Add UseURCP and enter Value as 0.
Restart your PC for the changes to take effect.
4. Is this a DNS problem?
Is your remote desktop connection turning on and off and redefining the term intermittent? If so, it’s time to take a look at the DNS server that the computer or server is configured on.
By default, a simple nslookup in Command Prompt will give you the DNS server and IP address your system is currently using.
In our case, we’ll tweak it to see the exclusion of two different DNS records. To do so, open Command Prompt and enter the following command:
nslookup [hostname]
Of course, you can use any website. If you get the same results, you can safely say that everything is fine. But if not, you can ask your internet provider to deal with this.
5. Check the Status of the RDP Service
Also, have you looked at the status of all Remote Desktop client related services?
Start by typing service.msc on the Start menu will open Windows Services.
Scroll down the list until you see Remote Desktop related services. Here you just need to make sure that no service has a Startup Status or Type of Disabled.
To make any changes, right click on any service and all the options will be there for you to see.
6. IPv4 or IPv6?
Last but not least, check your network adapter’s default protocol. Usually, Windows PCs prefer IPv6 to the older version. However, sometimes this can cause the RDP client to stop working. Thankfully, the fix is pretty easy.
All you have to do is go to the Network and Internet settings. Once inside, navigate to Ethernet and you will see a Change Adapter option on the right panel.
Select it and right click on the adapter of your choice. Now, select Properties. Here, you will see a long checklist. All you need to do is find the option Internet Protocol Version 6 (TCP/IPv6) and once you find it, uncheck and save the settings.
Restart your PC for the changes to take effect.
Do you know
All set up for remote connection?
Hopefully, the above solutions will work well for you. But if not, you can try using some third-party tools like Chrome Remote Desktop or Team Viewer. The free version of Team viewer allows you to connect to other systems, share files and audio clips, among other features.
The only catch is that the system on the other end must also have the Team Viewer software installed.
Next up: Do you know everything about Windows 10? Get the most out of your system through the Windows 10 tips and tricks below.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
