How to Fix YouTube Not Working on Wi-Fi (Android and iPhone)

After a long day, when you finally have time to relax, you open the YouTube app to watch a video. Boom! You’re surprised to find the app doesn’t work — the video doesn’t load on Wi-Fi. However, switching to mobile data should get the YouTube app working again. Other than that, everything else works fine on Wi-Fi except for the YouTube app.

Are not. There is no magic involved. The digital world is strange. One is never sure what causes such problems. But don’t worry. Everything is about to change.

Both Android and iOS users experience YouTube app not working issue. So here you will find a few solutions to fix the problem. Let’s check them out.

Restart phone and modem

Check out the simplest solution — reboot the device. First, restart your phone. Then restart your modem. Most of the time, this miracle cure will fix everything.

Turn on Airplane Mode

Another simple yet powerful fix is ​​to enable airplane mode. Doing that will stop all network connections on your phone.

On Android, you’ll find the Airplane mode icon in the quick settings. Tap on it to activate it. Wait a while. Then disable it.

Similarly, open the control center in iPhone and tap on the airplane mode icon. Then disable it.

Forget the Wi-Fi network

Since the problem only occurs on Wi-Fi, you need to reset it. That is, you will have to make your device forget the Wi-Fi details and then add them again. Here’s how to do it.

Note:

Iphone

Step 1: Open Settings and access Wi-Fi.

Step 2: Tap your Wi-Fi name. On the next screen, tap Forget this network.

Step 3: Your Wi-Fi won’t connect now. Tap on it and enter its username to reconnect.

Android

Step 1: Open Settings and go to Network & internet.

Step 2: Tap Wi-Fi, then tap your Wi-Fi name.

Step 3: Click the Forget button.

Step 4: Re-register Wi-Fi on your phone.

Disable IP v6

Another thing related to modems is to disable IP v6 and enable IP v4 only. Features and procedures vary between modems. So check your modem’s manual.

Check the date and time on your phone

Although the idea of ​​this solution seems odd, give it a try. Sometimes, the wrong time is also the cause of the YouTube app not working.

On iPhone, go to Settings > General > Date & Time. Turn on the toggle next to Set Automatically.

On Android, go to Settings > System > Date & time. Turn on automatic date & time.

On both phones, if auto is already on, turn it off. Then re-enable.

Sign out of Google account in YouTube

Sometimes the problem is with the Google account. So you need to sign out of the YouTube app. To do that, open the YouTube app and tap the profile picture icon in the upper right corner.

Then, tap the small down arrow that appears next to your name. On the next screen, tap Sign out or Use YouTube signed out. Then log back in.

Tip:

Clear cache and data for YouTube app (Android)

On Android devices, clearing cache and data multiple times is beneficial. Start with clearing cache. If the problem persists, clear the data. While neither will delete your YouTube account, clearing the data will reset the YouTube app settings and sign you out.

To do so, follow these steps:

Step 1: Go to Phone Settings then Applications/Application Manager.

Step 2: Click on YouTube. Click store.

Step 3: Tap Clear cache, then Clear data/storage.

Update YouTube app

A lot of times, the problem is in the app. After all, it’s a piece of software and they are prone to errors. So try updating the YouTube app from Play Store (Android) and App Store (iPhone). On Android, you can even try rolling back to one of the earlier versions.

Reinstall YouTube app

To do so on iPhone, touch and hold the YouTube app on the home screen. When the icons start to vibrate, tap the cross icon on the YouTube app to uninstall. After uninstalling, reboot your phone then install it again.

On Android, since it’s a pre-installed app, you won’t be able to uninstall it. However, you can disable it or remove its updates, which will bring it back to the original version. To do so, go to Settings > Applications/Application Manager. Tap YouTube, then Off, or tap the three-dot icon in the upper-right corner and select Uninstall updates.

Clear browser cache

Sometimes clearing the browser cache also helps to fix such problems. We will demonstrate for popular browsers.

The hunt

Step 1: Open the Settings app and go to Safari.

Step 2: Scroll down and tap on Clear history and website data. A confirmation message will appear.

By clearing history and data in Safari, your browsing history will also be deleted along with temporary files. Know more about this feature on iOS.

Google Chrome

Step 1: Open the Chrome app and tap the three-dot icon in the upper right corner. Select settings.

Step 2: Tap Privacy, then select Clear browsing data.

Step 3: Here you will find a list of things. Check cached images and files. Then click on Clear data.

Reset Network Settings

Resetting network settings will not delete any data. But it will return all network related settings to their default values ​​such as Wi-Fi, Bluetooth, etc. Here’s how.

On Android, go to Settings > System > Reset Options (check under Advanced). Then tap Reset Wi-Fi, Cellular and Bluetooth or relevant options displayed on your phone.

On iPhone, go to Settings > General > Reset > Reset Network Settings.

Use Google DNS

While your phone will automatically configure DNS for your Wi-Fi, sometimes using OpenDNS or Google DNS solves Wi-Fi problems. Here’s how to do it.

Iphone

Step 1: Open Settings > Wi-Fi. Tap your Wi-Fi name.

Step 2: In your Wi-Fi network, select Configure DNS and tap Manual.

Step 3: Delete the pre-populated entries in the DNS server and replace them with Google DNS (8.8.8.8 and 8.8.4.4 in the next box shown by clicking Add Server) or OpenDNS (208.67.222.222 and OpenDNS). 208.67.220.220).

Android

Step 1: Open Settings and go to Network & internet.

Step 2: Tap Wi-Fi followed by your Wi-Fi name.

Step 3: Tap the edit icon (pencil) at the top. A pop-up window will appear. Tap Advanced Options.

Step 4: Click on the option available in the IP settings and select Static.

Step 5: In DNS 1 and DNS 2, enter Google DNS (8.8.8.8 and 8.8.4.4) or OpenDNS (208.67.222.123 and 208.67.220.123). Save it and you’re good to go.

Turn off Wi-Fi Assist (iPhone)

iOS devices come with a useful feature called Wi-Fi Assist, which comes in handy when Wi-Fi connections are poor. Sometimes, your iPhone may automatically switch to cellular data, which may not work and give you the impression that Wi-Fi is not working.

So you need to turn it off. For that, go to Settings > Cellular Data. Turn off Wi-Fi Assist.

Reset app preferences

On Android, resetting app preferences is also considered a savior in case something goes wrong with different apps. You should try doing it. Do not worry. No data is deleted by resetting app preferences. It will just reset settings and other things.

To do so, go to Settings > System > Reset Options. Tap Reset app preferences.

Keep your eyes open

Hopefully one of the above solutions will solve the problem. If it persists, check your recently installed apps. Sometimes, a problem application can interfere with the operation of other applications. Also, do you use a VPN? Try disabling it as it may cause problems.

Next up: God forbid if the YouTube app doesn’t stop rampaging, use YouTube without the app. Here’s how to do it.

Categories: How to
Source: thpttranhungdao.edu.vn/en/