Do you get this message, “Thanks for providing your information. We will review your information and if we can confirm it, you will be able to access your account in about 24 hours” on Instagram?
This problem started back in December 2019, but now more and more users are facing this problem.
People are getting their Instagram accounts locked for no particular reason, which has caused outrage among many users.
It’s really frustrating to encounter an issue like this because you won’t be able to know the exact date you’ll get your Instagram account back.
The “24 hour” period is not exactly 24 hours due to the lack of reviewers at the bottom of Instagram.
Furthermore, Instagram support is almost impossible to get unless you have purchased ads on the platform.
Even so, the ad support team is not responsible for reviewing disabled accounts and only a few of them were kind enough to refer the matter to their internal team.
With all that said, this article guides you through the most practical way to reactivate your Instagram account if you are experiencing the “Thanks for providing your information” issue.
- Why am I getting a “Thanks for providing your information” message?
- How to Fix “Thanks for Your Information” on Instagram
- How to prevent your Instagram account from being disabled
Why am I getting a “Thanks for providing your information” message?
You get a “Thank you for the info” message on Instagram because you used a third-party app or an automation.
If you don’t use any automation at all, then you might be mistaken.
If you’ve used a third-party app or automation tool, you may receive a “Thanks for providing your information” message on Instagram.
Unfortunately, even if you think you made a mistake, you still have to go through the same process to get your account back as people who used automation.
The problem with third-party apps and automations is that they allow you to perform actions faster.
Instagram will be able to detect that you’re using these tools and temporarily suspend or block your account.
This is to minimize spam in their platform.
If you are blocked from action, you will only have to wait 24 hours to 48 hours for it to be removed.
However, if you get a “Thanks for providing your information” message, that’s a different story.
You will have to do it manually to get your account back.
But don’t worry, if you follow the steps below, you will eventually be able to reactivate your Instagram account.
How to Fix “Thanks for Your Information” on Instagram
To fix the “Thanks for your information” error on Instagram, you need to submit the “My Instagram account has been deactivated” form.
After you submit the form, Facebook will send you an email in which you must reply to them with a photo of you holding the handwritten code.
If successful, you will receive another email from Facebook informing that your Instagram account has been reactivated.
If your Instagram account is disabled, you must fill out the “My Instagram account has been disabled” form in the Help Center.
This is the only practical solution to get your Instagram account back.
Don’t believe anyone who says they can get your account back if you pay them a certain fee.
These types of services are outright scams as they are run by people who don’t work for Instagram.
It is extremely easy for scammers to target people who have recently deactivated their Instagram account because they will go to great lengths to get their account back.
Remember, Instagram will never contact you to pay for your account verification or recovery.
Here are 3 steps to fix the “Thanks for your info” error on Instagram:
1. Fill in the form “My Instagram account has been deactivated”
To get started, you need to visit the Instagram Help Center and fill out the “My Instagram account has been deactivated” form.
Here is a list of forms that you can use to contact Instagram:
- https://help.instagram.com/contact/1652567838289083
- https://help.instagram.com/contact/396169787183059
- https://help.instagram.com/contact/437908793443074
- https://m.facebook.com/help/contact/606967319425038
The only legal way to reactivate your Instagram account is to fill out the “My Instagram account has been deactivated” form in the Help Center.
This is the only form you can use to reactivate your account.
Please don’t be tempted to fill out multiple forms in the Help Center.
Otherwise, your IP address may be blocked by Instagram and this will interrupt the process.
Fill in the relevant fields on the form, such as your full name, Instagram username, email address, and country.
Once you’ve completed the form, click “Submit” to submit the form to Instagram.
2. Verify photo and code
After submitting the “My Instagram account has been deactivated” form, you will receive an automatic email.
Send Instagram a photo of you holding the code (if directed). This is to verify that you are a human and not a bot.
Check the inbox of the email you used for the form.
If you haven’t received an email from Instagram, make sure to check your spam/spam as it may have already gotten there.
Once you have received the email, you may be asked to take a “snapshot” of where you are holding the code.
Take a photo and send it to Instagram via the same email.
This step is quite simple and there is nothing more you can do to speed up the process.
3. Wait for Instagram’s response
The final (and most important) step is to wait patiently for an Instagram email response.
If your account has been reactivated, you will receive an email from Facebook support informing that the account has been reactivated and you will be able to access it.
This is the email you will receive:
But the million-dollar question is—how long do you have to wait for the review process?
The review process can take less than 24 hours, 3 days, or more than a week.
The length of the review process is different for everyone—it can take less than 24 hours, 3 days, or more than a week.
One user said they submitted the form on October 2nd and his account was reactivated on October 5th, which means it took 3 days for the review process to be successful.
Another user said that they waited two weeks for their account to be reactivated after submitting a verification photo.
It could take longer than that, or much shorter – it’s just a matter of luck.
Be aware that Instagram’s review team is extremely short-handed, so it can take a while to get a response from them.
Instagram receives a lot of forms and emails every day, so you will have to be patient and wait until they review your form and email.
Each and every form is manually reviewed by a real person, and they need to process the data to determine if the account can be reactivated.
They get hundreds of reports every day and they can’t review all of them in a day.
Also, with the ongoing coronavirus pandemic, there are fewer reviewers at the bottom of Instagram, which slows the process down considerably:
Finally, you have to be patient until Instagram reviews your form.
If you don’t receive a response email from Instagram/Facebook after 3 days or more, you can try sending them a follow-up email.
Alternatively, you can try filling out the form again.
But again, don’t spam their email or abuse the “My Instagram account has been deactivated” form, or your IP address may be blocked.
How to prevent your Instagram account from being disabled
To prevent your account from being disabled in the future, you must remove all third-party applications and stop using automation.
Additionally, you’ll need to change your password and remove all apps and websites from the Instagram app.
Remove all third-party apps, stop using automation, delete all apps and websites, and change your Instagram password.
To delete apps and websites on the Instagram app, go to your profile > menu > settings > privacy > apps & sites > active > delete.
Once you delete apps and websites, they will no longer have access to your Instagram account.
Alternatively, you can change your password, which will log you out of all third-party automation tools and apps.
Third-party automation and apps let you do things faster than usual.
As a result, Instagram will be able to detect that you are using them.
If you are using a third-party application/automation, you will face a lot of problems such as blocking actions and the risk of your Instagram account being disabled.
So, if you want to prevent your Instagram account from being disabled in the future, you must stop using third-party automation tools and apps.
However, if you stick with them, make sure to only use the ones trusted by Instagram/Facebook.
You can find a list of Instagram partners on the Facebook Partner Directory.
final thought
Hundreds of people have their Instagram accounts disabled every day, so you’re not the only one who has to deal with this.
But don’t worry, if your account is locked or disabled, it’s not gone forever—there’s always hope.
Furthermore, some people who received emails saying that Instagram could not be reactivated for x reasons tried to get their accounts back.
Instagram reviews form randomly (not because they want to, but because their process is flawed) and you have to wait until they review your review.
Too many people have their accounts disabled every day, so the review process usually takes more than 24 hours.
Again, don’t fall prey to scammers who claim they can reactivate your account for a fixed price—that’s nonsense.
The only legal way you can get your account back is to contact Instagram through the “My Instagram account has been deactivated” form.
My final advice is to be patient and wait for Instagram to review your form and verify the photo (via email) after you submit it.
Resubmit the form or resend the email to Instagram only if you don’t get a response from them in 3 days or more.
Read more
Why was my Instagram account deleted for no reason?
How to know if you are Shadowbanned on Instagram
How to contact Instagram support
Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
