How to Fix “Sorry, we were unable to log you in” in Overwatch 2

Do you get the message “Sorry, we can’t sign you in. Please try again later.” error codes in Overwatch 2?

The error message occurs when you try to log in to the game but it fails.

Overwatch 2 was released on October 4, 2022.

Since its release, the game has had many known issues.

Some known issues are server disconnects, cosmetics, items, currency not showing up, and others.

In this guide, you’ll learn what the “Sorry, we can’t log you in” error code mean in Overwatch 2 and how to fix it.

  • What does “sorry we can’t sign you in” mean in Overwatch 2?
  • How to fix the “Sorry, we can’t log you in” error code in Overwatch 2

What does “sorry we can’t sign you in” mean in Overwatch 2?

Sorry we can't log you in Overwatch 2

“Sorry, we can’t sign you in” in Overwatch 2 means the game is experiencing server issues.

This is a known issue and Blizzard is working on a fix to stabilize their servers.

You can check the server status by going to @PlayOverwatch on Twitter and official Blizzard forums.

Also, as of early October, Overwatch 2 is DDoS attack affect its servers.

As a result, many users are complaining about connection problems.

“@BlizzardCS. I can’t log into the game anymore. I was waiting in the queue for a few minutes and then I got the message: “Sorry, we can’t sign you in”. I was playing today and now I get this error message. Help me”.

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“@BlizzardCS. I keep trying to log in to Overwatch 2. I played yesterday but tried logging in today and got stuck at the same number of players “before me” in the queue, then it said “Sorry, we can’t sign you in”. Communication timed out with http://battle.net services.”

How to fix the “Sorry, we can’t log you in” error code in Overwatch 2

To fix the “Sorry, we can’t sign you in” error code in Overwatch 2, you can try changing your region or scanning and repairing the game.

Otherwise, you need to wait a few hours before trying again or contact Blizzard support for help.

Fix 1: Change your region

  1. Exit Overwatch 2.
  2. Launch Battle.net and select “Overwatch 2”.
  3. Click the globe icon.
  4. Change your region to another (for example, from Americas to Asia).
  5. Launch Overwatch 2.

Fix 2: Scan and repair

  1. Launch Battle.net and select “Overwatch 2”.
  2. Click the gear icon next to the play button.
  3. Select “Scan and repair”.
  4. Select “Start Scan”.
  5. Launch Overwatch 2.

Fix 3: Contact Blizzard Support

  1. Go to https://us.battle.net/support/en/games/overwatch.
  2. Select the “Technical” option.
  3. Click the “Contact Support” button.
  4. Include a description of your problem.
  5. Select “I still need help”.
  6. Select “Technical” > Your Platform > Couldn’t Connect > Contact Us.
  7. Sign in to your Battle.net account to submit a web ticket.

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