Is Instagram saying: “Sorry, we couldn’t update your profile photo. Please confirm that you have an internet connection and try again in a moment”.
If you’re getting this error message, it means you can’t update your profile picture on Instagram.
Many Instagram users are experiencing this issue (as of late October 2021) and it is very annoying.
This is because you might want to change your profile picture but can’t.
Especially if you have an old profile picture, you might want to change it.
However, maybe you’ve tried every trick in the book (e.g. clearing cache, reinstalling Instagram) and it still doesn’t fix the error.
If you’re still looking for a fix—look no further.
In this article, you’ll learn how to fix the “Sorry, we can’t update your profile picture” error on Instagram in 3 easy steps.
- Why can’t I update my profile picture on Instagram?
- How to fix “Sorry, we can’t update your profile picture” on Instagram
- Conclusion
Why can’t I update my profile picture on Instagram?
You can’t update your profile picture on Instagram due to a glitch or you don’t have an internet connection.
The “Sorry, we couldn’t update your profile picture” error is usually caused by a glitch on Instagram’s back end, so you may have to wait until Instagram fixes the problem.
The error “Sorry, we were unable to update your profile picture” indicates that you do not have an internet connection.
However, this is usually not the case.
The error was caused by a glitch at the bottom of Instagram—not yours.
If you are using Instagram, then you already have an internet connection, so this is no longer the case.
There is a lot of discussion online (eg Reddit, Quora) about people looking for help because they can’t update their profile picture.
So you are definitely not the only one facing this problem.
Some say they haven’t solved this problem in years.
One of them resorted to creating a new Instagram account to change his profile picture.
Another person decided to do a factory reset on their device and it fixed the problem.
While these methods are effective, you should not use them unless you have no other choice.
Luckily, there’s a simple workaround for the “Sorry, we can’t update your profile picture” error that you can use below.
How to fix “Sorry, we can’t update your profile picture” on Instagram
To fix the “Sorry, we can’t update your profile picture” error on Instagram, log into Instagram from a mobile browser (e.g. Safari/Chrome) and change your profile picture in there.
Once you’ve changed your profile picture from the web version of Instagram, return to the Instagram app and refresh your profile.
Then your profile picture will be updated successfully.
Instead of using the Instagram app, log into Instagram from a mobile browser (e.g. Safari/Chrome), then change your profile picture there.
The bug is known to only affect the Instagram app.
So if you’re using Instagram from a mobile browser, you won’t get the “Sorry, we couldn’t update your profile picture” error.
Another way is to try contacting Instagram support.
The problem, however, is that Instagram’s support is practically inaccessible.
Instagram takes precedence over others (e.g. disabled accounts, trademark infringement).
So contacting Instagram is not necessary.
Next, you need to check if you have an internet connection.
Make sure to check if you have an internet connection.
Even if you do, your internet speed may be too slow for you to update your profile picture on Instagram.
Even if you have an internet connection, your internet speed may be too slow for you to update your profile picture.
If that’s the case, you can try switching from mobile data to Wi-Fi and vice versa.
Then try updating your profile picture again.
If that still doesn’t work, read the next section.
Here are 3 steps to fix the “Sorry, we can’t update your profile picture” error on Instagram.
Step 1: Open Safari/Chrome
First, open Safari (iOS) or Chrome (Android) browser.
The first step is to open Safari (iOS) or Chrome (Android).
The Instagram app is known to cause update issues for profile pictures.
This means you may not be able to update your profile picture from the Instagram app.
To fix this, you need to use Instagram in the browser instead.
If you’re using an iOS device, you can use Safari.
On the other hand, if you’re using an Android device, you can open Chrome.
The vast majority of users manage to update their profile picture from the Instagram web.
Step 2: Go to Instagram.com
Next, you need to go to Instagram on your browser.
Visit Instagram.com on your mobile browser.
Once you’re there, log into your Instagram account.
Search https://instagram.com or Instagram on Google.
If your browser prompts you to open Instagram, tap “Cancel”.
After visiting the Instagram website, you will see a login form.
Since you’re using Instagram from a browser, you’ll need to sign in to access your account.
Enter your username/password and log in to Instagram.
Step 3: Change your profile picture
The final step is to change your profile picture.
After you log into Instagram on your mobile browser, go to your profile.
Update your profile picture on Instagram Web the same way you do on the Instagram app.
Your Profile > Edit Profile > Change Profile Picture.
Here’s a step-by-step guide on how you can change your profile picture on the Instagram web:
- Tap the extreme right icon on the bottom navigation bar.
- Tap “Edit Profile” in your profile.
- Select “Change Profile Picture” to update your profile picture.
- Select “Choose from gallery” to select an existing photo from your photo library.
- Tap “Done” to change your profile picture.
Once you’ve changed your profile picture on Instagram Web, your profile will also be changed on the Instagram app.
To confirm this, sign out of Instagram from your browser and open the Instagram app.
Then, tap the extreme right icon on the bottom navigation bar to access your profile.
Refresh your profile by pulling down the screen.
After you refresh your profile, your profile picture will be updated to the new photo.
You have successfully fixed the “Sorry, we cannot update your profile picture” error and updated your profile picture!
Conclusion
It’s important to update your profile picture because you don’t want a photo from 5-10 years ago.
From a social media standpoint, updating your profile picture lets people know that you’re active.
However, some users encounter the message “Sorry, we cannot update your profile picture” when they are trying to update their profile picture on the Instagram app.
If you are one of those users, you need to use the three steps mentioned in this article to change your profile picture.
Unfortunately, the “Sorry, we couldn’t update your profile picture” message is a known but unresolved bug on Instagram.
In short, the only workaround is to log into Instagram on a browser and change your profile picture from there.
If you still can’t update your profile picture, you’ll need to create a new account or factory reset your device.
However, some of these solutions should be your last resort.
Read more
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Categories: Social Media
Source: thpttranhungdao.edu.vn/en/
