Working from home is the norm these days. Companies and organizations around the world are turning to collaboration tools like Skype, Zoom, Google Meet, and WebEx to get work done and create digital meetings and conferences. During a call, you may experience that the sound from your side is muffled or not working as expected. The problem was found in the Skype Windows 10 app.
Problems can arise due to many factors, including audio drivers, Windows audio, application settings, or a recent buggy update. In this post, we are going to talk about all possible solutions to fix Skype audio not working error on Windows 10. Let’s get started. Follow the steps and be ready to go back to work on Skype.
Check Sound Settings from Skype App
Microsoft added a nifty option in the app to test Skype audio and video. From the Skype app, you can tap the three-dotted button at the top and open the settings menu.
From the Settings menu, go to the audio & video section and enable auto-adjust microphone settings. Keep the speaker volume high. You can also test the sound using the mentioned option. Skype also allows you to make free test calls.
If you are still having problems with test sounds, go to the following options to fix them.
Restart Windows Sound Service
Microsoft allows you to restart the Windows sound service. If there is a problem with the Windows audio service, chances are that Skype audio calls may be affected by the Windows issue. The good news is, there’s an easy fix for it. Follow the steps below to restart the Windows sound service.
Step 1: Right-click the Windows button in the bottom bar.
Step 2: Select Run, it will open the Run dialog box.
Step 3: In the Run command box, type service.msc and click the OK button
Step 4: It will open the service menu. Now look for the Windows Audio option in there.
Step 5: Right-click on it and select the option Start (If the service is not working) or click on the Restart or Continue button (If the service is already active).
Step 6: Once the process is complete, restart the computer and check if the Skype audio is working or not.
Allow Skype to control the sound
Windows allows third-party applications to control the system’s default sounds/sounds. It is enabled by default. However, if somehow this option is disabled, it’s time to check and make sure it’s enabled. Follow the steps below.
Step 1: Right-click the speaker icon in the desktop bar.
Step 2: Click on Audio and go to Recording from the following menu.
Step 3: Double-click Default Microphone Array.
Step 4: It will open the Microphone Array property. Now, Go to the Advanced menu.
Step 5: In Exclusive mode, turn on the switch that allows apps to have exclusive control of this device.
Step 6: Select Apply, click ok. Now check if Skype audio has started working or not.
Reinstall the audio driver
Skype Audio problems can be caused by outdated or corrupted audio drivers on Windows 10. You can uninstall and reinstall them to fix the problem.
Right click on the Windows button and open the device manager. Here you will see all the necessary drivers for your Windows 10 PC. Go to Sound, Video and Game Controllers and right click on it.
Uninstall the driver and restart the computer, the system will reinstall the driver. Now you can open Skype to test the sound.
Change default audio device
Step 1: From the desktop bar, right click on the speaker icon and select sound.
Step 2: From the menu, go to the playback option.
Step 3: Here you will find a list of third-party speaker accessories currently connected to your Windows PC.
Step 4: Double click on the relevant option and set it as default.
Check Internet connection strength
If your home internet connection is slow, you may experience audio interference when calling Skype. Skype reduces the audio experience whenever it detects a slow internet connection to continue a call.
You may want to test your internet speed with services like Fast.com or Speedtest. You might consider switching to a wired connection for a better experience.
Close browser tabs and other apps
In some cases, opened tabs or third-party apps may be using Audio functions on the device. In such cases, the sound of Skype will not work for you. You should consider closing irrelevant tabs in the browser and closing apps on Windows 10 devices.
Time to make some Skype calls
Follow the steps above and you can easily fix the Skype sound problem on Windows 10. Which option solved the Skype sound problem for you? Turn off the sound in the comments section below.
Next: Skype is fun to use with keyboard shortcuts. Read the post below to find the best Skype keyboard shortcuts on Windows and Mac.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
