How to Fix “No active devices” in Find My Device

Find My Device is an app that helps you find your lost Android phone.

It can also lock your device until you get it back.

You can view your Android phone, tablet or watch on a map.

If the current location isn’t available, you’ll see the last known location.

You can find your device in airports, shopping malls, or other buildings using the indoor map feature.

To do so, open Google Maps, tap the device location, and tap the Maps icon.

You can play the sound at full volume even if you set your device to silent mode.

Lock your device with a custom message or erase it.

Finally, you can check its network, battery status and hardware details.

In this guide, you’ll learn how to fix the “No Active Device” error in Find My Device for Android or Google.

  • Why does Find my device say “No active device”?
  • How to fix “No active device” error in Find My Device

Why does Find my device say “No active device”?

No devices are active

Find my devices says “No active devices” because your Google account isn’t linked yet.

The error message can also occur because your location is turned off or you have hidden your device.

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The Find My Device app also needs to be enabled in your settings.

In rare cases, the app may contain bugs/glitches due to a recent update.

If that’s the case, you need to wait for the next update to fix those bugs/glitches.

How to fix “No active device” error in Find My Device

To fix the “No Active Devices” error in Find My Device, you can try clearing the app’s cache or updating the app.

You can also try turning on location, turning on apps, or showing your device.

Fix 1: Clear Find My Device Cache

Clear the Find My Device cache:

  1. Open the Settings app.
  2. Apps > See all apps > Find my device.
  3. Memory & cache > Clear memory > Clear cache > Force stop.

Clear Google Play services cache:

  1. Open the Settings app.
  2. Apps > See all apps > Google Play Services.
  3. Storage & Cache > Manage Storage > Clear All Data > Force Stop.

After you’ve cleared both Find My Device and Google Play caches, restart your phone.

Finally, open the Find My Device app, sign in to your Google account, and allow the app to access your location.

Fix 2: Update Find My Device

  1. Open the Google Play Store.
  2. Search for “Find my device”.
  3. Select “Update” if an update is available.

Fix 3: Turn on your location

  1. Open the Settings app.
  2. Choose place”.
  3. Turn on “Location”.

Fix 4: Turn on Find My Device

  1. Open the Settings app.
  2. Security > Find my device.
  3. Turn on “Find my device”.

Fix 5: Unhide your device

  1. Go to https://play.google.com/library/devices.
  2. Check the “Show in menu” box at the top left.
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