How to Fix KB5023778 Update Not Installing on Windows 11

Update KB5023778 not working, installing or downloading on Windows 11?

Update KB5023778 introduces a Microsoft account notification in the Start menu.

It is currently available to a limited audience and will roll out more widely in the coming months.

The update also includes a brighter search box on the taskbar when in custom color mode.

It also contains fixes for many issues affecting Notepad, Microsoft PowerPoint, Microsoft Narrator, and USB printers.

Some devices may have different visual treatments when feedback is collected.

In this guide, you’ll learn how to troubleshoot installation/download issues for update KB5023778 on Windows 11.

• Fix 1: Run the Update Troubleshooter
• Fix 2: Restart Windows Update and Smart Background Service
• Fix 3: Use Windows 11 Setup Assistant
• Fix 4: Use Microsoft Update Catalog
• Fix 5: Reset Windows Update components
• Fix 6: Using the Media Creation Tool

Fix 1: Run the Update Troubleshooter

1. Open the Windows start menu > Settings.
2. System > Troubleshoot > More Troubleshooter.
3. Windows Update > Run > Restart your PC.

Fix 2: Restart Windows Update and Smart Background Service

1. Search Windows > Services.
2. Windows Update > Startup Type > Automatic > Apply > OK.
3. Select “Restart Service” for “Windows Update”.
4. Smart Background Service > Startup Type > Automatic > Apply > OK.
5. Select “Service Restart” for “Intelligent Streaming Service in the Background”.
6. Restart your PC.

Fix 3: Use Windows 11 Setup Assistant

1. Go to https://www.microsoft.com/software-download/windows11.
2. Click “Download now”.
3. Run the .exe file > Accept and install.

Fix 4: Use Microsoft Update Catalog

1. Go to https://www.catalog.update.microsoft.com/Home.aspx.
2. Search for “KB5023778”.
3. Download Windows 11 update KB5023778.
4. Restart your PC.

Fix 5: Reset Windows Update components

Copy and paste them into the Notepad application:

SC config Trustedinstaller start=auto net stop bits net stop wuauserv net stop msiser net stop cryptsvc net stop appidsvc Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old Ren %Systemroot%\System32\catroot2 catroot2.old regsvr32.exe /s atl.dll regsvr32 .exe /s urlmon.dll regsvr32.exe /s mshtml.dll netsh winock reset netsh winock reset proxy rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN dism /Online /Cleanup-image /ScanHealth dism /Online /Cleanup-image /CheckHealth dism /Online /Cleanup-image /RestoreHealth dism /Online /Cleanup-image /StartComponentCleanup Sfc /ScanNow net start bits net start wuauserv net start msiserver net start cryptsvc net start appidsvc

Save the file as “Wufix.bat” > set location as desktop > All files > Save.

Run the file as administrator to restart all Windows update services and restart your PC.

Fix 6: Using the Media Creation Tool

1. Go to https://www.microsoft.com/en-us/software-download/windows11.
2. Click “Download now”.
3. Follow the instructions on the screen.
4. Open the downloaded file.
5. Run the setup file.
6. Follow the on-screen instructions and complete the installation.

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Categories: How to
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