Console account merge not working in Overwatch 2?
Trying to merge your console account with your Battle.net account?
You have successfully linked both accounts but your entries are missing?
Overwatch 2 was released on October 4, 2022.
Since its release, the game has had many known issues.
Some known issues are server disconnects, cosmetics, items, currency not showing up, and others.
In this guide, you’ll learn why console account merge doesn’t work (PS4, PS5, Xbox) in Overwatch 2 and how to fix it.
- Why does account merge not work in Overwatch 2?
- How to fix account merge not working in Overwatch 2
Why does account merge not work in Overwatch 2?
Account merging doesn’t work in Overwatch 2 because you didn’t link your console account to your Battle.net account.
If you have linked your account, you need to wait for the items from Overwatch to transfer to Overwatch 2.
According to an Overwatch announcement by Jodie, a community manager, the process took a long time because the player database was overloaded.
Many players are complaining about this on the Blizzard forums.
Additionally, there is an in-game UI issue that causes cross progress prompts not to show up on certain consoles.
“I don’t even see the merge option when I sign in to PS5. My account is linked but there is no option to merge. It is showing my PC progress (which I barely play) instead of my PS4 progress.”
“For some reason Overwatch 1 sent a QR code, I logged into my Blizzard, but it linked my PC account. Now my Xbox Overwatch 1 stuff is gone.”
“I have 100% merged accounts and I log in and see that all my progress and unlocks have reset. I really have nothing. What’s the situation?”
How to fix account merge not working in Overwatch 2
To fix account merge not working in Overwatch 2, you need to link your console account to Battle.net and wait for your items to sync.
If you mistakenly locked a hero or an item, you can unlock a support ticket on Battle.net.
Fix 1: Link your console account to Battle.net
- Sign in to Overwatch from your console account.
- Follow the on-screen instructions to scan the QR Code on your mobile phone.
- Enter the code shown on your console to connect or create your Blizzard Battle.net Account.
- You will be prompted to confirm your account the next time you log in to the game to merge your accounts.
Source: Mege account FAQ.
Note: If the QR code does not appear, you need to restart the game or wait for Blizzard to fix the UI. There is currently a UI issue with the launch build that causes the account merge prompt not to show up on certain consoles.
Fix 2: Wait for your item to pass through
- Blizzard mentioned that the player database is overloaded, it will take longer for your Overwatch 1 items to transfer to Overwatch 2.
- They are currently investigating the issue and rolling out a client-side fix over the next few weeks.
- No player data is deleted or lost.
Source: Overwatch 2 launch status update.
Fix 3: Open a support ticket
- Go to https://us.battle.net/support/en/help/product/overwatch.
- Describe your problem (ex: Unable to merge accounts) and click “Continue”.
- Select “I still need help”.
- Select Accounts > Not Listed Here.
- Click “Contact Us”.
- Describe your problem and submit a web ticket.
read more
How to merge Overwatch 2 accounts
How to fix missing cosmetics and skins in Overwatch 2
How to Fix “Players in Different Versions of Overwatch” in Overwatch 2
Categories: How to
Source: thpttranhungdao.edu.vn/en/
