How to Clear Scratch Disk in Photoshop CC 2019 on Windows 10

If you’re using Adobe Photoshop on your Windows 10 computer, I’m sure you’ve encountered scratch disk errors at least a few times. It can be quite frustrating if you don’t know how to fix the error and it can adversely affect your workflow.

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However, it’s pretty easy to fix, and you can have Photoshop up and running on your PC in no time. In this article, I’ll talk about exactly what a scratch disc is, how Photoshop uses it, and how you can easily erase a scratch disc whenever you encounter an error.

What is a scratch disc?

Let’s start with defining the scratch disk and its function. According to Adobe, a scratch disk is a (virtual) storage drive on your Windows 10 computer that is used as temporary storage for Photoshop while the program is running.

The software uses scratch disk space to store parts of the project you are working on, along with the statuses of the history table, that do not fit in the RAM on your computer.

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By default, Photoshop uses the boot drive as the primary scratch disk, but if you have multiple partitions or drives, you can configure any drive to be used as the scratch disk. More on that later.

Now I’m sure you have figured out why the scratch disk error occurs. In case you still haven’t fixed it, the scratch disk error appears when you are working on a large project and the drive that Photoshop is using as the scratch disk is almost full.

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How to set up scratch disc in Photoshop CC 2019

Now before we go to the solution, let’s see how you can set up the scratch disc in Photoshop CC 2019. Follow these simple steps to configure the scratch disk:

Step 1: Open the Edit menu in Photoshop.

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Step 2: Then select the Preferences option at the bottom.

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Step 3: In Preferences, select Scratch Disk to open the Scratch Disk menu.

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Step 4: Here, select the drive you want to use as a scratch disk and click OK.

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Since I have a single drive on my Windows 10 PC, I can only use it as a scratch disk. However, if you have multiple drives, you should choose a drive with a fair amount of free space to avoid the ‘scratch disk full’ error.

You should also use a dedicated SSD instead of a Hard Drive as a scratch disk. That will ensure that Photoshop continues to run optimally on your system and you don’t experience any performance issues.

How to delete scratch discs in Photoshop CC 2019

So now that you know how to configure the scratch disk, learn how you can erase the scratch disk when you get the scratch disk full error. There are a few different ways you can solve the problem.

The first and possibly easiest way is to assign a new scratch disk to Photoshop. You just need to follow the steps mentioned above and choose another hard drive. You can even choose multiple hard drives as a backup if you have that option.

Clean up space on your hard drive

If you don’t have your own hard drive, you can also fix the error by removing junk and unnecessary files from your drive to make space for Photoshop. However, there is a chance that you may get an error even if you have free space on your hard drive.

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That happens because Photoshop requires unfragmented free space on the scratch disk to work properly. In that case, you will need to defragment your drive. To do that, all you need to do is open the start menu, search for defrag utility and run it on the drive/partition in question.

Delete Photoshop temporary files

Finally, if none of that works, you’ll need to manually delete Photoshop’s temporary files. You can find these files by navigating to the following directory:

C:\Users\YOUR USERNAME\AppData\Local\Temp

This folder contains all of your system’s temporary files, and those you want to delete will be labeled Photoshop Temp followed by a string of numbers.

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But before you delete the files, make sure you have all your progress saved in Photoshop if you don’t want to lose any data. If you can’t delete the files and receive the “Can’t complete this action” error, you may have left the Adobe program open. Just close it from task manager and try deleting the files again.

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So now that you know how to remove scratch discs on Photoshop CC 2019, I am sure that you will not face any related problems in the future. If you want more information on how to optimize Photoshop’s performance on your system, I highly recommend you check out this Adobe Photoshop help page. It provides many tips on how you can tweak the performance of the program on your Windows 10 PC.

Categories: How to
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