Facebook’s Messenger app is one of the most successful mobile and messaging apps available to users. It currently has more than 900 million users and connects people all over the world. That is quite impressive.
Chatbots can change the way we interact on the internet | shutter
If that piece has caught your attention, maybe I can draw you a little closer to this next one. At Facebook’s April 12-13 developer conference F8, their initiative for Messenger chatbots was announced.
Your next question now might be what is a chatbot? Well, chatbots are part of interactive artificial intelligence software. The basic idea behind chatbots is that users can interact with bots the same way they would with humans to get information or perform a task. That’s pretty cool stuff, really.
Chatbots have enjoyed great success in China through the widespread WeChat. People can make reservations at restaurants and book taxis easily with WeChat.
With Messenger having so many users and the potential to communicate effectively and simply through chatbots, the appeal of chatbots, especially via Messenger, really comes about due to the hidden convenience it brings to users. use.
Why download multiple apps to do different things when you can just use an interactive Messenger bot that gives you information and lets you do things like order a taxi with minimal effort.
The future is here!
You’ve probably downloaded Messenger already. At least that’s the reasoning I see behind introducing chatbots to the app. That pretty much sums up the value proposition of Messenger bots.
Now let’s dive into how they actually work.
Note:
How it works
Go ahead and launch your Facebook Messenger app and access the search bar in Recent Cards. There you should enter the name of the bot you are trying to launch.
The app I’m using in this example is Hi Poncho. It allows users to quickly check the weather by entering their location.
Tap the app’s name to initiate your interaction.
The app will usually give you some instructions regarding how you can interact with it.
Interaction is often made easy. When the app needs your response, just tap the available buttons/options displayed.
Relevant information is often presented with relevant, beautiful images that help provide an enjoyable experience.
Conclusion
Currently, there are not many companies releasing bots for Messenger but this is expected to increase as Messenger really has a large user base. Also, one thing to consider with chatbots is that there may be some specific details and actions that they cannot provide. In those cases, the user will need to redirect to the relevant company’s website.
This is not necessarily a bad thing. Chatbots are obviously great at providing quick insights as well as performing routine actions. So far, Messenger chatbots look great, and they will become more ubiquitous in the app’s interface as their development and adoption progress.
ALSO READ: GT Explained: Facebook Messenger Platform and Third Party Apps
Categories: How to
Source: thpttranhungdao.edu.vn/en/
