9 Best Ways to Fix Can’t Scroll in Microsoft Edge

Although Microsoft Edge is not as popular as Google Chrome, Microsoft’s default browser is attracting users. It has unique features like sleep tab, gallery, vertical tab and some power saving add-ons. However, it’s not entirely faultless. Many people have complained about Microsoft Edge crashing, using a lot of memory, and scrolling issues. The latter is quite annoying. Here are the best ways to fix Microsoft Edge scrolling issues.

Scrolling issues in Microsoft Edge result in a below-average browsing experience. You can always switch to another browser like Safari, Firefox or Chrome, but the transition may not be smooth for some people. Instead, use the tricks below and fix mouse scrolling not working in Microsoft Edge.

1. Load web pages properly

Do you use Microsoft Edge on a slow internet connection? The browser may not be able to load heavy web pages. Sometimes it can also show a broken web page. Although you see the content on the screen, you cannot scroll through the content. You need to connect to a high-speed internet connection, reload the web page and try again.

2. Enable Scroll Inactive Windows

Scrolling may not work properly on inactive Microsoft Edge windows. You need to make a tweak in Settings.

Step 1: Press the Windows + I key combination to open the Settings application. Select Mouse under Bluetooth & devices.

Step 2: Enable the ‘Scroll inactive windows when hovering over them’ switch.

3. Check Bluetooth connection

Are you using a Bluetooth mouse on your Windows PC? If you have a slow Bluetooth connection, you may experience scrolling issues on Microsoft Edge and in Windows 11. We recommend that you reconnect your Bluetooth mouse and if the problem persists, see our dedicated guide to fix Bluetooth connectivity issues on Windows 11.

4. Check the mouse battery

Is your Bluetooth mouse running low on battery? You need to replace the cell or charge the battery. Once your wireless mouse has enough battery, you won’t experience scrolling problems in Microsoft Edge.

5. Disable Windows Scrolling Personality

‘Windows Scrolling Personality’ is an experimental feature where the mouse and keyboard wheels scroll as a percentage of the scroll size. The system replaces the default scroll animation with an Impulse-style scroll animation. Here’s how you can disable it.

Step 1: Launch Microsoft Edge and type edge://flags/ in the address bar.

Step 2: Enter roll in the search bar and disable the ‘Windows Scrolling Personality’ function. You can turn off ‘Smooth Scrolling’ from the same menu.

6. Disable third-party apps that disable mouse functionality

Many Windows users rely on third-party applications and services to customize their mouse on Windows. X-Mouse, MouseController and Wizmouse are some of the popular applications for the Windows platform. If you use any such apps, use the steps below to uninstall them.

Step 1: Press the Windows + I keyboard shortcut to open the Settings app, select Apps from the left sidebar and select Installed apps from the right pane.

Step 2: Click the three horizontal dots menu next to that app and select Uninstall.

6. Reinstall Mouse Driver

Corrupt or outdated mouse drivers often lead to scrolling problems in Microsoft Edge. It’s time to reinstall the mouse driver using the Device Manager menu.

Step 1: Right-click the Windows key and select Device Manager from the Power User menu.

Step 2: Expand ‘Mouse and other pointing devices.’ Right-click the mouse and select Uninstall device.

Restart the PC, open Microsoft Edge and try scrolling in it.

7. Disable Microsoft Edge Extensions

One of the third-party extensions can mess up scrolling on Microsoft Edge. You should uninstall unrelated Edge extensions.

Step 1: Launch Microsoft Edge and click on the three horizontal dots menu and open Extensions.

Step 2: Click on the three horizontal dots menu next to the extension and select ‘Remove from Microsoft Edge’.

You need to repeat the same operation and uninstall all outdated and unnecessary extensions from Microsoft Edge.

8. Clear Microsoft Edge Cache

Corrupt Microsoft Edge cache can also be the real culprit of scrolling problems in apps. It’s time to clear the Microsoft Edge cache and try again.

Step 1: Launch Microsoft Edge, click the three horizontal dots menu in the top right corner and select Settings.

Step 2: Select ‘Privacy, Search and Services’ from the sidebar and select ‘Select what to remove’.

Step 3: Click Delete now from the following menu.

9. Reset Microsoft Edge

When none of the tricks worked, it’s time to reset Microsoft Edge from scratch. This is the way.

Step 1: Launch Microsoft Edge, click the three horizontal dots menu in the top right corner and select Settings.

Step 2: Select Reset Settings from the left sidebar.

Step 3: Select ‘Restore Settings to Defaults’ and confirm your decision.

Enjoy smooth scrolling in Microsoft Edge

Scrolling inactive in Microsoft Edge can disrupt your workflow instantly. The problem can be due to many reasons. Which trick worked for you? Share your findings with us in the comments section below.

Categories: How to
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