Apple Music is one of the most preferred options when it comes to streaming music on iPhone. But recently, we’ve seen SSL errors in Apple Music when you open the app. If you’ve seen it too, this guide is for you. We will discuss what SSL errors on Apple Music are and how to fix them.
Short for Secure Sockets Layer, SSL helps maintain a secure connection between your device and Apple Music’s servers. So SSL errors in Apple Music can occur if your device’s SSL certificate doesn’t match, is out of date, or from an untrusted source on Apple Music’s servers. Currently, this can be caused by anything from a poor internet connection to a wrong date and time setting on your device.
Don’t worry, though. Keep reading as we look at seven easy ways to fix the problem. Start.
Apple iPhone 13 Pro Max
1. Check Apple Music server status
Before starting the troubleshooting procedure, you should check if Apple Music is damaged. On Apple’s System Status page, if Apple Music’s status is red, it means the service is currently experiencing an outage. That could also be why you see “An SSL error occurred” in Apple Music. Wait a while and check again before using Apple Music.
However, if the display status is green, proceed with the troubleshooting steps below.
Also Read: How to Fix SSL Errors in Safari for iPhone
2. Restart iPhone and iPad
Restarting any device will delete all temporary files, close all services and app functions, and start them all over again. So if you see an Apple Music SSL server error, restarting your iOS device can help fix it. Here’s how to do it.
Step 1: Depending on your device model, follow the steps below:
- For iPhone SE 1st generation, 5s, 5c and 5: Press and hold the top button.
- For iPhone SE 2nd generation onwards, 7 and 8: Press and hold the side button.
- For iPhone X or later and iPad: Press and hold any power button and volume button simultaneously.
- For iPads without a Home Button: Press and hold the power button and any volume buttons simultaneously.
- For iPads with a Home button: Press and hold the power button.
Step 2: Then, hold and drag the slider all the way to the end.
After your device turns off, press and hold the power button. Then when the Apple logo appears, release the power button and wait for your device to reboot. Now, check if Apple Music is working. If not, continue with the next fix.
3. Check the network connection
If you’re having trouble using Apple Music on your iOS or iPadOS device, check your network connection. A poor network connection can prevent Apple Music from accessing the internet and verifying your SSL certificate, which can cause SSL errors.
So if you’re on mobile data, consider switching to a Wi-Fi connection. Also, if so, turn on 5G on your iPhone and try using Apple Music again.
4. Set Date and Time to Auto
Some apps, such as Apple Music, may display an SSL error message if your device displays the incorrect date and time. If so, you can use your iPhone’s Settings menu and set the date and time to automatic. This way your device will automatically fetch the correct date and time details. Follow the steps below to do that.
Step 1: Open Settings.
Step 2: Scroll down and tap General.
Step 3: Here, tap on ‘Date & Time’.
Step 4: Turn on the switch for Set Automatically.
This will ensure your iOS device automatically updates the date and time details depending on your location.
5. Clear Cache for Apple Music
Cache helps your device load apps faster. It could be data from your last visit or your app search history. However, if this cache is corrupted, you may see an Apple Music SSL server error on your iPhone or iPad. But since there’s no option to clear the cache on iPhone and iPad, you’ll have to uninstall the Apple Music app.
For more details, see our article on clearing the Apple Music cache on any device.
6. Check for system updates
Software updates not only provide your device with security patches and fixes, but also contain new features and support updates that allow apps to work seamlessly with your iOS device.
So if your iPhone or iPad is out of date, you might see “An SSL error occurred” when using Apple Music. In this case, proceed to check for updates. This is the way.
Step 1: Open the Settings app and tap General.
Step 2: Here, tap on Software Update.
Your iPhone will now check for a software update.
Step 3: If an update is available, complete the installation before reopening Apple Music to check if it works as expected.
7. Contact Apple Support
If you’ve tried all of the workarounds above and are still getting SSL errors in Apple Music, you should contact Apple’s support team. Here you can browse the help topics or use the Apple Community preferences to get in touch with other Apple users and try to resolve your query.
If nothing else works, you can also contact Apple directly to get your Apple Music up and running again.
Frequently Asked Questions about Using Apple Music
1. Can I download songs on Apple Music to listen to offline?
Open the relevant song and tap the three-dot icon in front of it. Then click Download. This will download the song to your device and allow you to listen to it offline. You can also check out our guide to learn more about downloading songs on Apple Music.
2. How to use Apple Music on Windows?
Open the Apple Music web player in any web browser. Then, sign in to your account with your Apple ID and password. That’s it! You can now use Apple Music on your Windows device. For more details, see our other article on how to get Apple Music on Windows.
Fix Apple Music
We hope this article helped you fix SSL errors in Apple Music on iPhone and iPad. Alternatively, if you want to host a music evening with your friends, you can also use Apple Music Sing on your iPhone and convert any song into karaoke.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
