Microsoft Edge is my go-to browser on mobile and desktop. The browser works on all platforms, feels faster than market leader Google Chrome, and is compatible with all Chromium extensions ever used on the browser before. However, the Edge experience is not without problems. After a new Windows update, Microsoft Edge will automatically open during startup. Another problem is that sometimes the Edge browser stops responding on Windows.
And users cannot simply switch to any of the Edge alternatives because they have browsing history, extensions, bookmarks, and passwords stored in the Edge browser. Although it is possible to transfer data from Edge browser to another browser, the transition is not as smooth as one might think.
Instead, you can follow this guide and fix the Microsoft Edge not responding error. Check out the step-by-step guide below and troubleshoot Edge on Windows.
1. Make sure you are connected to the Internet
Let’s start with the basic troubleshooting step to troubleshoot Edge. You need to check if your device is connected to a stable internet connection.
Open the Settings app on Windows 10 (Use the Windows + I keyboard shortcut). Navigate to Network & Internet > Status and make sure it says ‘You’re connected to the Internet’.
If the status says so, you’ll also want to test the internet connection with another browser to make sure the problem is focused on Edge only. Open Google Chrome or Firefox and try to open a few web pages.
If you can’t connect to the web using other browsers, you know there’s still a problem with your internet connection, not Edge. On the other hand, if another browser connects fine, then the problem is only with Edge browser and you can continue with our troubleshooting guide.
A corrupted cache can ruin your day. Clearing the cache is almost always safe, so there’s no reason not to try.
If browsing data is overloaded in your Microsoft Edge, it can cause the browser to slow down or stop responding altogether.
When Microsoft Edge becomes unresponsive in Windows 10, you can clear your browsing history, cache, and cookies for your browser.
Step 1: Open Microsoft Edge and tap the three-dot menu above.
Step 2: Go to Settings > Privacy, Search and Services.
Step 3: Navigate to Clear browsing data > Choose what to clear.
Step 4: Select Cookies and Cache and click Clear data at the bottom.
Then relaunch Microsoft Edge browser and check if Edge unresponsive issue is fixed.
3. Close Edge properly
Sometimes Edge stops responding because the tabs you’ve closed over time never actually close the process. These edge processes add up and consume a lot of RAM. Ultimately, this behavior results in Microsoft Edge crashing, freezing, or not opening at all.
Follow the steps below to close Edge completely on Windows 10.
Step 1: Press the Windows key and open the start menu.
Step 2: Type Task Manager and press enter to open the program.
Step 3: Right-click on the top-level Microsoft Edge process (the one with the number next to it) and select End task.
That will close all running Edge processes, freeing up RAM space and allowing you to relaunch Edge. You should also watch for other processes running in the background. Close the irrelevant ones and that will free up more RAM space on your Windows 10 device.
4. Disable Edge Extensions
As you know, Microsoft Edge comes with Google’s Chromium engine built-in. Therefore, it works perfectly fine with all Google Chrome extensions. Using extensions, one can add more features to Edge’s basic interface and functionality.
However, some may not be under active maintenance, may be outdated, or develop incompatible with new Edge builds.
If you have dozens of Edge extensions installed, it can be difficult to figure out which extension is causing the problem. Therefore, the simplest solution is to disable all extensions and then enable only the ones you need at a time.
Step 1: Tap the three-dot menu on the Edge home screen.
Step 2: Go to the Extensions menu and select Remove to remove the extensions.
5. Disable strict tracking prevention
Websites use trackers to collect information about your browsing. The website may use this information to improve it and to show you content such as personalized advertising. Some trackers collect and send your information to websites that you have not visited. Microsoft provides a default tracking prevention option to block trackers, harmful content, and ads.
By default, it is set to Balanced, but if you have switched to Strict Prevention, this setting may affect some of the websites you visit.
Open Microsoft Edge Settings > Privacy, Search, and Services > Tracking Prevention and switch to the Balanced method.
6. Reset all edge settings
It can be helpful because sometimes tweaking the wrong settings can eventually cause problems with Edge, especially if you’re on the Edge beta build.
Follow the steps below to reset all settings on Edge browser.
Step 1: Launch Microsoft Edge and launch the settings.
Step 2: Navigate to Reset Settings and confirm your decision.
Just remember that this will disable all your extensions, clear temporary data, and wipe all cookies. However, it will not affect saved bookmarks, history and passwords.
7. Install the latest Windows 10 update
Microsoft offers Edge updates through Windows Update. If the problem bothering you is widespread, the company may be working on a solution.
As soon as that solution is implemented, you will get it through Windows Update.
So just go to Settings > Update & Security and check for updates.
Start using Microsoft Edge again
You can easily fix the Microsoft Edge unresponsive error on Windows 10 with the tricks mentioned above. I closed Microsoft Edge from the Task Manager app and it fixed the problem for me. Let us know which trick works for you in the comments section below.
Next: Edge Collections is the killer of the Microsoft Edge browser. Read the article below to learn more about the function.
Categories: How to
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