Despite the growing threat from Instagram and TikTok, Snapchat remains the social media platform for teens. However, it is not perfect. Snapchat users often face issues like snapshots not loading, not working notifications, and unable to connect errors. Sometimes the app doesn’t work on Wi-Fi. Here are the best ways to fix Snapchat not working on Wi-Fi.
Snapchat only works on cellular data or cellular can confuse you. Sometimes, you may want to connect to high-speed Wi-Fi for a better Snapchat experience, but the app not working on Wi-Fi can lead to a bad user experience.
- 1 1. Check the Wi-Fi network
- 2 2. Connect to the 5GHz Wi-Fi frequency
- 3 3. Turn off Low Data Mode for Wi-Fi networks (iPhone)
- 4 4. Force Stop Snapchat (Android)
- 5 5. Clear Snapchat Cache
- 6 6. Wi-Fi network blocked social networking apps
- 7 7. Check Snapchat Status
- 8 8. Update Snapchat
- 9 9. Lock Snapchat in the background
- 10 Send Snaps on the go
1. Check the Wi-Fi network
First, you need to check the Wi-Fi network on your phone. You can forget the connected Wi-Fi network and reconnect it. If your phone is connected to Wi-Fi without internet, read our troubleshooting guide to fix the problem.
2. Connect to the 5GHz Wi-Fi frequency
Most modern smartphones and routers support dual-band Wi-Fi. You will need to select the 5GHz Wi-Fi frequency for better internet speeds and longer Wi-Fi range. You should look for 5G (not to be confused with 5G mobile network) in your Wi-Fi name and connect to it.
3. Turn off Low Data Mode for Wi-Fi networks (iPhone)
It stops automatic updates and background tasks if you have Low Data Mode enabled for a particular Wi-Fi network. Snapchat may not work as expected when low data mode is enabled for Wi-Fi networks. Follow the steps below to disable it.
Step 1: Open Settings on your iPhone.
Step 2: Select Wi-Fi and tap the ‘i’ button next to the connected Wi-Fi.
Step 3: Disable the ‘Low Data Mode’ toggle.
4. Force Stop Snapchat (Android)
You can force stop the Snapchat app on Android and try using it again on Wi-Fi.
Step 1: Long press on the Snapchat app icon and tap the ‘i’ button to open the app info menu.
Step 2: Select Force Stop and confirm your decision.
5. Clear Snapchat Cache
Snapchat collects cache in the background to improve app load times and user experience. The app can only work on Wi-Fi when it collects a good cache. Here’s how you can clear your Snapchat cache and try again.
Android
Step 1: Open the Snapchat app info menu (refer to the steps above).
Step 2: Select ‘Storage & caching’.
Step 3: Clear Snapchat cache from the following menu.
Iphone
iPhone users must use the Snapchat app to clear the app’s cache. Follow the steps below.
Step 1: Open Snapchat on your iPhone.
Step 2: Select your profile from the top right corner.
Step 3: Select the Settings icon in the top right corner.
Step 4: Scroll to Account Actions and clear the cache.
Trying to access Snapchat over your school or university’s Wi-Fi network? Most educational institutes block social media apps, including Snapchat, on their networks. In such cases, you cannot use apps like Instagram, Facebook, TikTok, or Snapchat on a Wi-Fi network. You will need to use your phone’s cellular/cellular data to use Snapchat without problems.
7. Check Snapchat Status
If the Snapchat server is having a rough day, the app won’t work on mobile data or Wi-Fi. You can go to Downdetector and search for Snapchat. As others experience the same problem, you’ll see a graph of high power outages and user comments confirming the problem. You have no choice but to wait for Snapchat to solve the problem from their side.
You can follow Snapchat on social media platforms like Twitter to get the latest updates.
8. Update Snapchat
An outdated Snapchat app build could be the culprit for the app not working for Wi-Fi issues. Snapchat regularly releases updates with new features and bug fixes. You need to visit the Google Play Store or Apple App Store to install the pending Snapchat update on your phone.
9. Lock Snapchat in the background
Most Android phone manufacturers like Vivo, Oppo and Samsung disable background apps to preserve battery life. If Snapchat frequently stops, you may not receive new notifications or updates on Wi-Fi. You can lock Snapchat in the background to make an exception.
Step 1: Open the multitasking menu.
Step 2: Long press on the Snapchat app icon and select Lock.
Send Snaps on the go
You should also check out your home or office Wi-Fi plan. If you’ve exceeded your monthly data, no apps will work on your Wi-Fi connection. Which trick worked for you? Share your findings in the comments below.
Categories: How to
Source: thpttranhungdao.edu.vn/en/
