If you’re often hesitant to compose a message, Microsoft Outlook’s suggested replies can make your life easier. Suggested replies in Outlook suggest replies to emails you receive. Outlook can suggest you three short response options to quickly respond to emails.
Microsoft Outlook’s suggested reply feature uses a machine learning model. The model analyzes email content received in your Outlook inbox and recommends responses and actions. For example, if you receive a meeting or request a file, Microsoft Outlook’s suggested replies feature provides a shortcut button to schedule a meeting or attach a file. If your Outlook isn’t currently offering suggested replies, here’s how you can enable suggested replies.
How to enable suggested replies in Microsoft Outlook for desktop
To get suggested replies, ask to update your Reply and Forward settings in Microsoft Outlook. However, if the language of the received/composed email is not among the suggested languages, the suggested replies may not work.
At the time of this writing in April 2023, the suggested reply feature in Microsoft Outlook supports the following languages: English, Chinese, German, Italian, Spanish, Swedish, Portuguese, French, Japanese and Czech.
Here’s how to enable suggested replies in Outlook for Desktop.
Step 1: Click the Start button and type Outlook to search for the application.
Step 2: From the results that appear, click on the Microsoft Outlook application to open it.
Step 3: Click the File tab of the Microsoft Outlook Ribbon.
Step 4: On the File tab, click the Options button.
Step 5: In the Outlook Options dialog window, click the Mail tab.
Step 6: Move to the Reply and forward section of the Mail tab.
Step 7: Tick the checkbox next to ‘Show suggested answers’ to enable this feature.
Step 8: Click OK on the Outlook Options dialog window to save your changes and close the window.
How to enable suggested replies in Microsoft Outlook for the web
Suggested replies are also available on Outlook for the web. Whether you use a browser on your PC or mobile phone, you can access suggested replies. Here’s how to turn on suggested replies:
Step 1: Launch any browser of your choice on your PC or mobile phone and visit the Outlook for Web website.
Step 2: Click the Settings button (gear shape) in the top right corner of the Outlook page.
Step 3: Click ‘View all Outlook settings’ at the bottom of the Settings page.
Step 4: From the sidebar of the Settings Page, click on the Email option.
Step 5: Click Compose and reply from the middle bar.
Step 6: Scroll down the Compose and Reply page to the Suggested Reply section.
Step 7: Check the box next to ‘Show suggested answers.’
Step 8: Click the Save button at the bottom of the page to apply the changes and close the window.
How to enable suggested replies in Microsoft Outlook for mobile
With suggested replies, you can still add more text to create a custom reply to a message on a mobile device. Here’s how to enable suggested replies in the Outlook app for Android and iOS:
Step 1: On your phone, tap the Outlook app to launch it.
Step 2: Click on the image shown in the top left corner of the application window.
Step 3: Tap the Settings gear icon at the bottom of the application window.
Step 4: In the Email Accounts group, tap the email account for which you want to enable suggestion replies.
Step 5: Navigate to Account Settings.
Step 6: Toggle the switch next to Suggested Answers to enable it. Make sure it shows up in blue to confirm that replying to suggestions is enabled.
How to use suggested replies in Microsoft Outlook
After enabling suggested replies on your preferred Outlook platform, it will be available in your inbox. Here’s how to use it:
Step 1: Open Microsoft Outlook on your computer or you can open the Outlook app on Android or iPhone.
Step 2: In your Inbox, open any email.
It’s important to note that suggested replies may not show up for every email you receive.
Step 3: Depending on the web or mobile app, suggested replies will appear at the top or bottom of the email. Just tap or click your preferred response. Microsoft Outlook will create a new draft email using the selected reply.
Step 4: Review the new or edited draft email, then click Send.
Recall Emails in Microsoft Outlook
After hitting send on your email, you may remember that some information was missing or that the email was sent to the wrong recipient. Microsoft Outlook has an email recall feature that can be used to recall such emails.
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