Have you purchased the Premium Battle Pass for Overwatch 2?
If you did, you might not have received the 1,000 coins or the Battle Pass.
Overwatch 2 was released on October 4, 2022.
Since its release, the game has had many known issues.
Some known issues are server disconnects, cosmetics, items, currency not showing up, and others.
In this guide you will learn how to fix Premium Battle Pass not working/not receiving and why you are not getting 1,000 coins in Overwatch 2.
- Why doesn’t the Premium Battle Pass work in Overwatch 2?
- How to fix Premium Battle Pass not working in Overwatch 2
Why doesn’t the Premium Battle Pass work in Overwatch 2?
The Premium Battle Pass doesn’t work in Overwatch 2 due to server issues or bugs in the game.
According to a technical forum agent, he mentioned that Blizzard is currently investigating the issue.
Theme will be updated if Blizzard makes a fix.
Many players complain that they are having trouble purchasing the Premium Battle Pass (e.g. not receiving 1,000 coins).
“I just bought 1000 coins and upgraded the battle card to premium. After the “processing” screen, I still get the notification to upgrade to premium. Looks like the upgrade didn’t work because my 1000 coins have run out.
“Here too, bought yesterday still says BUY NOW. I received no coins and the Battle Pass.”
“I’m having this problem too, I bought a premium battle card for 2200 credits and it took my credit but didn’t give me my card.”
How to fix Premium Battle Pass not working in Overwatch 2
To fix the Premium Battle Pass not working in Overwatch 2, you need to open a ticket on Blizzard’s support site.
Once you’ve contacted Blizzard support, expect their response within 24 to 48 hours.
If not, you need to wait until the problem is fixed on Blizzard’s side.
Here’s how to contact Blizzard support:
- Go to https://us.battle.net/support/en/help/product/overwatch.
- Describe your problem.
- Click “I still need help”.
- Select Checkout > Purchase Failed.
- Click “Contact Us”.
- Sign in to your Battle.net account.
- Select a payment type, provide error text and describe your problem.
- Click “Send”.
After submitting the ticket, you need to wait for Blizzard’s response.
This process can take 24 to 48 hours or more, depending on the number of reports.
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Categories: How to
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