How to Fix “Internet browser will be closed due to internal error” on Sony Bravia TV

Sony Bravia is a line of high-definition LCD and OLED TVs known for their excellent picture quality and innovative features.

They come in a variety of sizes, from 32 inches to 85 inches, with resolutions up to 8K.

Sony Bravia TVs use advanced technologies such as HDR, X1 processor and Triluminos display.

These technologies deliver stunning images with lifelike colors, deep blacks and bright whites.

However, users may experience problems with the TV such as connection problems.

In this guide, you will learn how to fix the “Internet browser will be closed due to an internal error” error from the YouTube app on your Sony Bravia TV.

  • Why doesn’t the YouTube app work on Sony Bravia TV?
  • How to fix “Internet browser will be closed due to internal error” on Sony Bravia TV

Why doesn’t the YouTube app work on Sony Bravia TV?

Internet browser will be closed due to internal error

The YouTube app doesn’t work on Sony Bravia TVs due to problems with 2013 and 2014 Sony TVs.

According to the official Sony Support team, they are aware of this issue and are currently investigating.

As soon as more information becomes available, they will update the support page.

In the meantime, they recommend accessing YouTube from another device.

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You can also connect your laptop to your TV to watch YouTube.

How to fix “Internet browser will be closed due to internal error” on Sony Bravia TV

To fix the “Internet browser will be closed due to an internal error” error on your Sony Bravia TV, you can try restarting your TV and router.

If that fails, you can try a factory reset (this will remove all customized settings from the TV like Google account settings, apps, channels, and wireless network settings).

Otherwise, you need to contact Sony support or YouTube for further assistance.

Method 1: Restart your TV and router

  1. Turn off your TV with the remote control.
  2. Turn off the main power to your TV.
  3. Turn off your router.
  4. After 60 seconds, turn on your router.
  5. Turn on the main power to your TV and turn it on.
  6. Open the YouTube app.

Method 2: Perform a factory reset

  1. Go to your TV’s home page.
  2. Select “Settings” on the top navigation bar.
  3. Select “System Settings”.
  4. General Settings > Factory Settings > Yes > Yes.
  5. Set up your TV.
  6. Open the YouTube app.

Method 3: Contact Sony support or YouTube

have you tried restarting the YT app or hard rebooting by disconnecting power and then reconnecting? other steps here: https://t.co/RQ06K8uz8a lmk if it still doesn’t work!

– YouTube Groups (@TeamYouTube) March 25, 2023

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