Using iPhone requires you to sign in to your Apple account, with which you can access iCloud services. It syncs all your activities on iPhone, from Safari bookmarks to FaceTime calls, across all Apple devices. So you’ll need to sign in with the same iCloud account across your devices to access the same data everywhere.
If you use iMessage on your iPhone, iCloud will sync all your conversations across the devices. Sometimes, you may have problems syncing iMessage on your iPhone. Mostly when the iCloud account is different from your iMessage account. That’s why iPhone gives ‘iCloud and iMessage account mismatch’ error. If you’re having this problem, here’s how you can fix it.
Why is iMessage not syncing on your iPhone
In order for iMessage to sync with iCloud, you need to use your iCloud account as the default iMessages account. Without this basic requirement, your iMessage chats won’t sync across all of your devices. The most common reason for the problem is using two different accounts on your iPhone – one for iCloud and one for iMessage. This usually happens when you used to use multiple Apple IDs on your iPhone.
The only solution to the problem is to use the same account for iCloud and iMessage. Only then will your messages be seamlessly synced across all your Apple devices. Here’s how you can make sure to use the same account for iCloud and iMessage.
How to Sign In to the Same Account for iCloud and iMessage
Since the cause of the problem is different accounts signed in to iCloud and iMessage, fixing that difference should solve the problem. Here’s how to do it.
Step 1: Open the Settings app on your iPhone and scroll down until you find the Messages option. Touch it.
Step 2: Below iMessage toggle, you’ll see an option that says Send & Receive. Select it to see the account through which you can send and receive messages.
Step 3: You’ll see a list of all the phone numbers and email IDs that you can use to send and receive messages via iMessage. However, in addition to these addresses, you’ll see your Apple ID listed at the bottom.
This is the Apple ID you’ll need to use to send and receive messages via iMessages. If you don’t use this account, iCloud won’t copy your messages and sync between devices. .
Step 4: Tap the email ID mentioned next to the Apple ID at the bottom of the list.
Step 5: Select the Sign Out option.
Step 6: Once done, all previous email IDs will disappear from the list. Your phone number will be the only one present because you can still use iMessage just through your phone number.
Sign in with your iCloud account to iMessages. That will allow iMessages to use the same account.
Step 7: Return to the main Settings page on your iPhone and tap your profile at the top to access iCloud settings.
Step 8: The email ID listed under your name is the Apple ID that you use to access iCloud services. Make a note of this email address.
Step 9: Once you have noted the email ID, go back to the Settings page and tap on Messages.
Step 10: Select Send & Receive.
Step 11: Now tap on ‘Use your Apple ID for iMessage’.
Step 12: You will now be asked if you want to sign in with the Apple ID displayed on the screen. If the email address matches the one you recorded earlier, select Sign in.
In case the email ID is displayed differently (if you’ve ever used multiple Apple IDs on your iPhone), select ‘Use a different Apple ID’ and enter the email address you wrote down.
Step 13: Wait for a while and allow your iPhone to sync with the iCloud server. iMessage will display your Apple ID.
How to sync iMessage chats with iCloud
After using your Apple ID for iMessage and iCloud, it’s time to sync your messages with iCloud. Here’s how you can do it.
Step 1: Open the Settings app on your iPhone and tap your profile right at the top to access iCloud options.
Step 2: Now, tap on the iCloud option.
Step 3: Under Sync with iCloud, select Show All.
Step 4: Select Messages.
Step 5: Enable the toggle next to Sync this iPhone.
Connect your iPhone to a Wi-Fi network and your messages will be synced to iCloud.
Access your messages from anywhere
Syncing your iMessage chats with iCloud means you can access all your chats from any Apple device you own. This way, you can also start a conversation on one device and continue it on another.
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