How to Fix Facebook Two-Factor Authentication Code Not Received

Not receiving the two-factor authentication code on Facebook?

Is the two-factor authentication code not sending?

If the code doesn’t send, you won’t be able to log into your Facebook account.

Therefore, you need to fix the problem to be able to access your account.

To do so, you need to have access to your phone number.

Unfortunately, if you don’t have access to your phone number, you won’t be able to log into your Facebook account.

If that’s the case, you’ll need to contact Facebook support for assistance using the contact forms below.

In this guide, you’ll learn how to fix Facebook two-factor authentication codes that weren’t received or sent.

How to fix Facebook not receiving 2-factor authentication code?

To fix the Facebook two-factor authentication not received error, you need to try unblocking your contacts.

If unblocking your contacts doesn’t fix the problem, you’ll need to report an issue verifying your account and with Facebook mobile messaging.

You can do this by completing the “Report a problem verifying your account” form and the “Report a problem with Facebook mobile text” form.

After submitting the form, you need to wait a few days for Facebook to respond.

Facebook will reply to you via the email address you provided.

Here are 3 methods to fix the error of not receiving Facebook two-factor authentication:

• Method 1: Unblock your contacts
• Method 2: Report a problem verifying your account
• Method 3: Report a problem with mobile messaging on Facebook

Method 1: Unblock your contacts

The first method is to unblock your contacts.

This is because you may have accidentally blocked Facebook as a contact in the past.

If you’ve blocked Facebook as a contact, you won’t be able to receive text messages from them.

Therefore, you need to unblock Facebook as a contact to receive the verification code or 2-factor security code.

Here’s how to unblock your contacts:

1. Go to your settings

To get started, you need to open your phone’s settings.

In this tutorial, we will use an iOS device as an example.

First, drag down from the center of your screen.

Next, search for “Settings” and open the settings app.

2. Tap “Phone”

Once you’ve opened the settings app, you’ll go to your settings.

In your settings, you will see many options including “Airplane mode”, “Wi-Fi”, “Bluetooth”, etc.

Scroll down your settings until you find “Phone”.

Tap “Phone” to open your phone settings.

3. Tap “Blocked Contacts”

After you tap on “Phone”, you will go to your phone settings.

On your phone settings you will be able to modify “Siri & Search”, “Notifications”, “Incoming calls”, etc.

Scroll down until you find “Blocked Contacts”.

Tap on “Blocked Contacts” to open your blocked contacts.

4. Unblock all contacts

After tapping on “Blocked Contacts”, you will see a list of contacts that you have blocked.

Facebook might be one of your blocked contacts.

Therefore, you need to unblock Facebook as a contact.

To do so, tap “Edit” in the top right corner of the screen.

Now you need to unblock all your blocked contacts by tapping “-“.

Once you’ve deleted all blocked contacts, open Facebook again and try sending the two-factor authentication code again.

This time, you will receive a code.

Method 2: Report a problem verifying your account

The second method is to report a problem verifying your account.

To do so, you need to go to the “Report a problem verifying your account” form.

Next, you need to complete the form and submit it.

Finally, wait a few days for Facebook to respond via the email address you provided.

Here’s how to report problems verifying your account:

1. Go to the “Report a problem verifying your account” form

Report a problem verifying your account: https://www.facebook.com/help/contact/283958118330524.

The first step is to go to the “Report a problem verifying your account” form.

To do so, go to Google and search for “Report a problem verifying your account”.

Next, tap on the “Report a problem with verifying your account” search result.

Alternatively, you can access the form by clicking this link: https://www.facebook.com/help/contact/283958118330524.

2. Fill out the form

After entering the form, you will see many fields.

This includes “Your email address”, “Cellular operator”, “Phone number” and country.

Now, you need to complete all the fields.

First, enter your email address in the “Your email address” field.

Make sure to enter an email address that you have access to.

Second, enter your mobile network operator (e.g. AT&T, Verizon) in the “Cellular operator” field.

Third, enter your phone number and country in the “Phone number” field and the “Country” field respectively.

3. Submit form

After entering your email address, mobile operator, phone number, and country, you need to scroll down the form.

Now you need to provide the error message (if any).

There are three options including “That phone was recently used to verify another account”, “You have reached your code limit” and “Other”.

Select the “More” option because you cannot receive two-factor authentication codes.

Next, describe that the Facebook two-factor authentication code was not received in the “Additional information” field.

Finally, tap “Submit” to submit the form.

Now, wait a few days and check your email for Facebook’s response.

In the email, Facebook will give you instructions on how you can access your account.

Method 3: Report a problem with mobile messaging on Facebook

The third method is to report a problem with Facebook’s mobile text.

To do so, you need to go to the “Report a problem with Facebook mobile text” form.

Next, you need to complete the form and submit it.

Finally, wait a few days for Facebook to respond via the email address you provided.

Here’s how to report problems with Facebook mobile text:

1. Go to the form “Report a problem with mobile messaging on Facebook”

Report an issue with Facebook mobile text messaging: https://www.facebook.com/help/contact/352512044767949.

First, you need to access the “Report a problem with Facebook mobile text” form.

To do so, go to Google and search for “Report a problem with Facebook mobile text”.

Next, tap on the first search result.

Alternatively, you can access the form by clicking this link: https://www.facebook.com/help/contact/352512044767949.

2. Fill out the form

After entering the form, you will see a multiple choice question as well as multiple fields.

Now, you need to complete all the fields.

First, you need to provide the problem you are having.

There are 4 types of problems including “Trigger Text”, “Send Text”, “Receive Text” and others.

Since you have not received the two-factor authentication code, select “Receive Message”.

Second, you need to enter your mobile network operator (e.g. AT&T, Verizon) in the “Cellular operator” field.

Third, enter your contact phone number and email address in the “Phone number” field and the “Contact email address” field respectively.

3. Submit form

Once you have entered the contact phone number and email address, you need to scroll down the form.

Now, there are a few areas that you need to complete.

This includes the “Country” field and the “Problem Description” field.

First, enter your country in the “Country” field.

Second, describe that the Facebook two-factor authentication code was not received or sent in the “Problem Description” field.

Here’s an example of the description, “Hi, I’m having trouble getting the two-factor authentication code. I need help accessing my Facebook account.”

Finally, tap “Submit” to submit the form.

After submitting the form, you need to wait a few days and check your email to see Facebook’s response.

In the email, Facebook will give you instructions on how you can access your account.

Conclusion

Two-factor authentication or two-factor authentication is the feature that protects your Facebook account.

You can enable this feature by going to your sign-in and security settings.

If you’ve enabled this feature, you’ll need to enter a code every time someone tries to access your account from another device.

You’ll also get a notification if someone tries to access your account from another device.

However, some cases do not receive Facebook’s 2-factor authentication code.

If that is the case, you need to try the above methods to fix the problem.

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Categories: Social Media
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